Nic Willey
Brandon
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
19
19
years of professional experience
Work History
Office Manager
Interstate Batteries
06.2023 - 10.2024
- Processed all incoming payments and applied them to the customer accounts.
- Responsible for all Check and Cash deposits into the back.
- Doubled checked all POS transactions made in the warehouse and out in the field.
- Tracked all battery purchases and deliveries that went out to customers.
- Kept detailed spreadsheet of all dealership order and delivery.
- Allocated battery orders to warehouse crew.
Grocery Clerk
Natural Grocers
08.2020 - 10.2021
- Stocked groceries onto shelves. Run the front-end register.
Mail Clerk
Hire Connections / Teletech
03.2020 - 05.2020
- Sorted Mail and delivered to employees. Packed and shipped computer equipment domestically and internationally.
Data Entry Clerk I
Connect for Health Colorado / Hire Connections
09.2019 - 01.2020
- Entered customer information in State Medicaid System
Porter / Driver
Kuni Honda
05.2018 - 05.2019
- Deliver Parts to Mechanic Shops around City and State. Shuttle customers to their homes and offices. Shuttle vehicles to be serviced.
Clothing Processor
Cabela's
05.2017 - 05.2018
- Process & Organize Incoming Clothing for sale. Process incoming freight to be sent to the floor.
Customer Service Representative
Transamerica Life Insurance Company
07.2014 - 02.2017
- Handled incoming calls related to Annuities.
- Understood both Fixed and Variable.
- Trained in each type of annuity that the company offered.
Customer Service Representative
Intellisource / Lifeproof
12.2013 - 07.2014
- Answered customer calls and help them with issues regarding damaged product. Sold new product to customers. Helped to train new CSR’s once they were on the floor.
Flow / Receiving
Target
04.2013 - 01.2014
- Received in product and distributed to various parts of the store. Stocked product onto shelves for customer purchase. Back up Receiving- when Primary was unavailable. Processed in Food Vendors and Freight Shipments for the store.
Inventory Controls/Accounts Receivable
Retail Information Systems
02.2012 - 02.2013
- Processed Collections and took in over 100,000 plus dollar of past due payments.
- Created dedicated spreadsheet to track collections.
- Handled monthly inventory.
- Shipped sensitive materials around the United States, Canada, and the Caribbean.
Store Manager
The UPS Store
02.2008 - 12.2011
- In charge of running the deposit to the bank. Managed work schedules and time sheets for all employees. Kept and organized all monthly records of shipping forms, receipts, and box holder tags. I am responsible for the training of all new employees as well as seasonal help. Developed a system for keeping track of the daily metered count and stamp sales. Kept up a good relationship with all my customers. Transitioned from Shipping Clerk to Store Manager within a year and a half.
- Managed work schedules.
- Responsible for all cash handling.
Inventory Controls Specialist
Aurora Loan Services
08.2005 - 08.2006
- Filed and stored all incoming files before transferring to offsite facility. Kept a detailed record of shipments sent from the main office to the warehouse. Trained to understand and distribute escrow reimbursements. Trained in setting up new mortgage accounts. Wrote up a technical how-to manual for my position.
Education
No Degree - English
University of Northern Colorado
Greeley, COSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
- Clerical support
- Credit and collections
Languages
English
Native or Bilingual
Timeline
Office Manager
Interstate Batteries
06.2023 - 10.2024
Grocery Clerk
Natural Grocers
08.2020 - 10.2021
Mail Clerk
Hire Connections / Teletech
03.2020 - 05.2020
Data Entry Clerk I
Connect for Health Colorado / Hire Connections
09.2019 - 01.2020
Porter / Driver
Kuni Honda
05.2018 - 05.2019
Clothing Processor
Cabela's
05.2017 - 05.2018
Customer Service Representative
Transamerica Life Insurance Company
07.2014 - 02.2017
Customer Service Representative
Intellisource / Lifeproof
12.2013 - 07.2014
Flow / Receiving
Target
04.2013 - 01.2014
Inventory Controls/Accounts Receivable
Retail Information Systems
02.2012 - 02.2013
Store Manager
The UPS Store
02.2008 - 12.2011
Inventory Controls Specialist
Aurora Loan Services
08.2005 - 08.2006
No Degree - English
University of Northern Colorado
Similar Profiles
Cameron CulpepperCameron Culpepper
Lead Delivery Driver / Warehouse Assistant at Interstate Batteries DistributionLead Delivery Driver / Warehouse Assistant at Interstate Batteries Distribution
ERNEST FROSTERNEST FROST
Route Sales Manager at Interstate BatteriesRoute Sales Manager at Interstate Batteries
Terry GrovetTerry Grovet
Route Service Manager at Interstate Batteries of CalgaryRoute Service Manager at Interstate Batteries of Calgary
Kiranjeet KaurKiranjeet Kaur
Deli Associate at WalmartDeli Associate at Walmart
Jon DaileyJon Dailey
Retail Technician at Clean HarborsRetail Technician at Clean Harbors