Nicholas Williams
Pennsauken,NJ
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I possess extensive experience in Sales, Customer Service, Travel, Banking, and Fitness. I currently Possess a NJ Real Estate License as well as a Nj Life Producer's License.
Overview
18
18
years of professional experience
Work History
Realtor
Keller Williams
Washington Township, NJ
08.2021 - Current
- Increased revenue opportunities by marketing real estate to various commercial and private clients.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Increased home sales through persuasion, negotiation and closing prowess.
Corporate Travel Manager
Flight Centre USA
Montvale, NJ
10.2017 - 10.2020
- Organizing, selling, and troubleshooting travel for all of our business client's need world wide
- Customer Service/ Emergency Customer Resolution Representative.
Travel Agent
Liberty Travel
Deptford, NJ
01.2014 - 10.2017
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
General Manager
Fitness South Jersey Market
01.2011 - 01.2014
- Responsible for monthly sales quota for new training clients
- Hire and train new personal trainers for the company
- Customer service contact for all personal training clients.
Auto Salesman, Dodge
Burlington, NJ
01.2010 - 01.2011
- New and pre-owned auto sales
General Manager
LA Fitness
Turnersville, NJ
01.2008 - 01.2010
- Oversaw 40,000 square foot health club facility
- Hired and trained new sales managers for the company
- Acted as company's corporate representative in absence of Regional Vice President.
Lead Customer Service Representative
Commerce Bank
Camden, NJ
01.2006 - 01.2008
- Opened new accounts for individual and business customers
- Trained new customer service representatives for the branch.
Service Supervisor
AMC Entertainment
Cherry Hill, NJ
01.2003 - 01.2006
- Oversaw customer service, sales, marketing and security departments
- Trained and managed new staff.
Education
Trade Certification: Business Management -
Camden County Technical School
Skills
- Customer service
- Sales
- Analytical and Logical Thinking
- Partnership Development
- Referral Coordination
- Articulate and Persuasive
- Real Estate License
- Marketing Strategy Development
- Social Media Savvy
- Conflict Resolution
- Operations Management
- Microsoft Office
- Mobile Devices and Laptop Computers
- Adaptability and Flexibility
Timeline
Realtor
Keller Williams
08.2021 - Current
Corporate Travel Manager
Flight Centre USA
10.2017 - 10.2020
Travel Agent
Liberty Travel
01.2014 - 10.2017
General Manager
Fitness South Jersey Market
01.2011 - 01.2014
Auto Salesman, Dodge
01.2010 - 01.2011
General Manager
LA Fitness
01.2008 - 01.2010
Lead Customer Service Representative
Commerce Bank
01.2006 - 01.2008
Service Supervisor
AMC Entertainment
01.2003 - 01.2006
Trade Certification: Business Management -
Camden County Technical School