Nicholas Williams
Atlanta,GA
Summary
A goal-oriented and self-motivated individual with a talent in motivating others. A true team player with natural leadership skills who enjoys working with all forms of technology.
Overview
7
7
years of professional experience
Work History
Infantryman 0311
US Marines Corps
Atlanta, GA
02.2022 - 08.2022
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Trained in use of tear gas, passive ordnance and explosives.
- Led fire team during infantry dismounted battle drills and situational training exercises.
Kids Activities Supervisor
Lifetime Athletic Club
Atlanta, GA
02.2019 - 02.2022
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Enhanced customer service based on feedback from guests.
- Monitored workers for performance, professionalism and service quality.
- Trained workers in service policies, safety requirements and specifics of activities.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Arcade Technician
Nitro Zone
Peachtree Corners, GA
06.2018 - 02.2019
- Managed online and physical software updates for arcade systems spanning eras, supporting aging infrastructure with regular manufacturer updates.
- Cleaned, sanitized and maintained high-touch arcade equipment as necessary to keep running according to company standards.
- Performed preventive maintenance on arcade machines of varying age and technological advancement, refurbishing gaming equipment built from industry inception through modern times.
- Maintained and performed regular, standardized checklists for assessment and repair, coordinating and staggering machines to keep arcade operational.
Assistant Store Manager
Dairy Queen Grill & Chill
Atlanta, GA
11.2017 - 07.2018
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Trainer
Andretti Indoor Karting & Games
Alpharetta, GA
05.2016 - 07.2018
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
Education
High School Diploma -
Riverwood International Charter School
Atlanta, GA05.2019
Skills
- Tactical Operations
- Infantry Missions
- Ground Reconnaissance
- Safety Protocols
- Physical Fitness
- Automatic Weapons
- Managing Safety Gear
- Adobe Photoshop
- Photo Shoots
- Lighting Expertise
- Taking Photographs
- Image Editing and Retouching
Timeline
Infantryman 0311
US Marines Corps
02.2022 - 08.2022
Kids Activities Supervisor
Lifetime Athletic Club
02.2019 - 02.2022
Arcade Technician
Nitro Zone
06.2018 - 02.2019
Assistant Store Manager
Dairy Queen Grill & Chill
11.2017 - 07.2018
Trainer
Andretti Indoor Karting & Games
05.2016 - 07.2018
High School Diploma -
Riverwood International Charter School