Nicholas Williams
Siler City,US
Summary
Results-driven process technician with a strong background in optimizing manufacturing processes and enhancing operational efficiency. Proven ability to troubleshoot complex systems and implement effective solutions that drive productivity and reduce downtime. Committed to continuous improvement and staying current with industry advancements, ensuring the delivery of high-quality results. Eager to contribute expertise to a dynamic organization that values innovation and growth.
Overview
30
30
years of professional experience
Work History
Process Technician
Pentair Water Pool And Spa
05.2024 - Current
- Operated machinery to ensure consistent production quality and efficiency.
- Monitored process parameters to maintain optimal operating conditions.
- Collaborated with engineering teams to implement process improvements.
- Trained new technicians on equipment operation and safety protocols.
Process Technician
Engineered Plastic Components
10.2017 - 02.2024
- Set up monitored and troubleshoot plastic injection molding machines.
- Prepared and produced injection-molded components to specification and ensured their quality.
- Observed workers in order make sure that all equipment is used properly and maintained to the correct standards.
- Prepared equipment and press layouts, planning workflows, and analyzed data for production cost.
- Worked alongside industrial engineers to implement designs that allow them to use materials, machines and personnel as effectively as possible.
- Ensured that all workers are fully compliant with all relevant safety rules and standards at all times.
- Translated orally from English to Spanish and from Spanish to English during monthly safety meetings.
Facility Maintenance
America's Best Inn
09.2015 - 11.2017
- Executed daily operations of hotel.
- Inspected and repaired various energy systems.
- Preventive maintenance.
- Maintained all facilities and equipment.
- Ensured interior and exterior cleanliness of building.
- Answered all guest inquires with courtesy and efficiency.
- Managed storage and arrangement of all maintenance tools.
- Performed all task in compliance with security policies and OSHA regulations.
- Monitored and replaced electronic locks in utility room.
- Performed office duties on a temporary basis when needed.
- Kept records of all outside service calls.
- Offered information pertaining to available services and facilities of hotel.
Unit Manager
Bojangles
07.2014 - 09.2015
- Managed all daily operations of the restaurant.
- Ensured that diners are served properly and in a timely manner.
- Kept employee work records.
- Prepared payroll.
- Completed paperwork to comply with licensing laws and reporting requirements of tax, wage and hour, unemployment compensation, and social security laws.
- Utilized computers to track orders, manage inventory, and process payments.
Restaurant Manager
08.1995 - 06.2014
- Managed all daily operations of the restaurant.
- Supervised preparation of meals and beverages for customers.
- Ensured customer satisfaction with their dining experience.
- Managed inventory and ordering of food, equipment and supplies.
- Arranged for routine maintenance and upkeep of the restaurant, its equipment, and facilities.
- Supervised employees, scheduled work hours, resolved conflicts, determined salaries.
- Supervised routine food preparation operations.
- Placed orders with distributors and scheduled delivery of fresh food and supplies.
- Planned for routine services such as heavy-duty cleaning of kitchen equipment.
- Ensured compliance with all regulatory requirements and facilitated inspections.
- Motivated employees to work as a team and provided one-on-one training to key personnel.
- Ensured that diners are served properly and in a timely manner.
- Investigated and resolved customer complaints about food quality or service.
- Directed the cleaning of the dining areas and washing of tableware, kitchen utensils, and equipment to comply with company and government sanitation standards.
- Monitored employees and patrons to ensure personal safety of everyone.
- Maintained effective inventory control.
- Kept employee work records.
- Prepared payroll.
- Completed paperwork to comply with licensing laws and reporting requirements of tax, wage and hour, unemployment compensation, and social security laws.
Education
High School Diploma -
D.H. Conley
Greenville, NC06-1996
Skills
- Repairing Equipment
- Customer satisfaction
- Interpersonal skills
Languages
Spanish
English
Timeline
Process Technician
Pentair Water Pool And Spa
05.2024 - Current
Process Technician
Engineered Plastic Components
10.2017 - 02.2024
Facility Maintenance
America's Best Inn
09.2015 - 11.2017
Unit Manager
Bojangles
07.2014 - 09.2015
Restaurant Manager
08.1995 - 06.2014
High School Diploma -
D.H. Conley
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