Summary
Overview
Work History
Education
Skills
Personal Notes
Timeline
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Nicholas Williams

Miami

Summary

Entrepreneurial sales leader with 9 years of success in enterprise tech sales, revenue growth, and scaling sales operations. Co-founder of two GTM startups and current Senior Sales Manager at Vonage, with deep expertise in customer engagement technologies.

Overview

9
9
years of professional experience

Work History

Senior Sales Manager

Vonage
03.2024 - Current
  • My team has achieved quota 15 out of 18 months - average monthly attainment of 153%
  • Led US API team to build a pipeline of $32.3M in previous 12 months
  • Top ranked global Vonage API sales team for annual margin quota attainment & pipeline generated
  • Instrumental in US hiring and onboarding efforts
  • Mentored and molded new and existing team members to execute proven sales strategies
  • Lead AMER API team to a 70% production improvement compared to previous 12 months

Sales Manager

Waterfield Technologies
02.2023 - 03.2024
  • Generated $25.7M pipeline in 12 months, exceeded $20M team annual margin quota, and achieved 110% meetings and qualified opportunities targets.
  • Concentrated efforts in key verticals: Retail, Hi-tech, Hospitality, Healthcare, Insurance, and Banking.
  • Broke into 18 net new logos in 12 months (Enterprise-level customers)
  • My team implemented advanced solutions including WFM, CCaaS, UCaaS, AI, and PS
  • Successfully delivered Request for Proposals (RFPs) across all targeted verticals.
  • Hold certifications from reputable entities such as Avaya, Cisco, Twilio, NICE, Five9, Edify, and Alvaria

Mid-Market Account Executive

Kore.ai
03.2022 - 02.2023
  • Generated $1.4M pipeline in 12 months, achieved $1.2M annual margin quota, and exceeded net new opportunities target in 9 of 11 months.
  • Best performing month: October 2022, with 10 qualified MQLs & $332k pipeline generated
  • Focused on key verticals including Retail, Hi-tech, Hospitality, Healthcare, Insurance, and Banking
  • Successfully navigated deals with both mid-market companies (with annual revenue ranging from $10 million to $100 million) and enterprise-level companies (with annual revenue exceeding $100 million)

SDR

Twilio
03.2021 - 03.2022
  • Exceeded quota 11 months straight, achieving 111% lead generation and 308 meetings in year one
  • Led the AMER team in both meetings completed and new opportunities for an impressive 6 consecutive months
  • Developed Deep partnerships with Account Executive Teams
  • Mentored and supported new team members during onboarding and training

Co-Founder

Pocket Yearbook
01.2017 - 03.2021
  • Directed business operations and spearheaded successful fundraising initiatives.
  • Led product development from concept incubation to launch in 2018 launch on iOS and Google Marketplace.
  • Achieved an impressive three consecutive years of 100% Year-over-Year (YoY) sales growth.
  • Secured contractual agreements with 10 schools spanning three U.S. states.
  • Attained a remarkable 95% yearbook sales rate with 9 out of 10 schools.

Co-Founder

Bright & Brainy Tutoring
01.2017 - 01.2021
  • Planned and executed training seminars, ensuring the continuous professional development of the tutoring team.
  • Consistently averaged 125 hours of lessons per week within the company.
  • Forged partnerships and spearheaded after-school programs at 10 schools in Miami-Dade.
  • Developed specialized courses for SAT/ACT test preparation and personally taught classes at Monsignor Edward Pace High School and Palmer Trinity, with an average of 40 students per class.
  • Trained tutors to deliver an exceptional and consistent learning experience.
  • Crafted a unique curriculum tailored to students of all ages and grade levels.

Education

Bachelor of Science - Business Management

University of Miami
Miami, FL
01.2017

Skills

  • Motivating leader by example
  • Meticulous and detail-oriented
  • Exceptional communication skills
  • Curious and continuous learner
  • Uses a consultative approach to build positive relationships

Personal Notes

  • Husband to my best friend and a fellow technology enthusiast
  • New Girl Dad

Timeline

Senior Sales Manager

Vonage
03.2024 - Current

Sales Manager

Waterfield Technologies
02.2023 - 03.2024

Mid-Market Account Executive

Kore.ai
03.2022 - 02.2023

SDR

Twilio
03.2021 - 03.2022

Co-Founder

Pocket Yearbook
01.2017 - 03.2021

Co-Founder

Bright & Brainy Tutoring
01.2017 - 01.2021

Bachelor of Science - Business Management

University of Miami

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