Nicholas Williams

Facilitated successful banquet service by efficiently setting up tables with glassware and silverware.

Ensured prompt setup for early morning events, enhancing overall guest experience and satisfaction.

Collaborated with team members to coordinate banquet arrangements and streamline service processes.

Maintained high standards of cleanliness and organization in banquet setup areas.

• Enhanced customer satisfaction by efficiently running food orders to tables during high-volume periods.
• Supported bartenders by maintaining bar cleanliness and restocking supplies throughout shifts.
• Contributed to successful events by setting up banquet areas according to specific event requirements.
• Ensured smooth function of events by working collaboratively with team members during banquets.
• Facilitated quick service by organizing and delivering requested items from the kitchen to the bar.
• Improved event atmosphere by assisting in arranging seating and decoration setups as per client requests.
• Maintained high standards of service by assisting in post-event clean-up and resetting of banquet areas.
• Gained valuable team experience through active participation in all assigned roles and responsibilities.

• Ensured guest satisfaction by resolving food-related issues promptly and professionally.
• Collaborated with culinary staff to prepare food and maintain high operational standards.
• Coordinated effectively with servers and back-of-house team to enhance workflow efficiency.
• Managed daily administrative tasks, including cash handling and end-of-day reporting, accurately.
• Collaborated with General Manager to address daily operational challenges and improve service quality.
• Assisted in inventory management and monitored labor costs to optimize financial performance.
• Traveled for training to enhance skills and operational knowledge, benefiting overall team performance.
• Conducted staff hiring and onboarding to build a competent and customer-focused team.

Infantry

• Dealing with guest issues and helping at the bar and serving, closing, opening Safe counting, and doing inventory of Alcohol

• Check and enter rooms on a timely manner, Cleaning public areas, Keeping track of each linen for each quarter. Interacting with guests day to day and solving gu complaints.

• Food Catering, Dishwasher, stocking freezers and fridges, and Kitchen help. Also brought up carts for trays on floors.

• Duties involve all areas of guest services including reservations, customer satisfaction and problem resolution to corporate expectations. Have had housekeeping experience in the hotel.

• (part time)

• Floating employee in a manufacturing facility.

• Employed weekends during high school involved in daily and large event meal preparation, room service, buffet service, kitchen help/busing.