Professional Summary
Overview
Work History
Education
Skills
Timeline

Nicholas Williams

Crash Champions
Garfield Heights,OH
12
years of professional experience

Results-driven Automotive Collision Technician with extensive experience at Crash Champions, specializing in dent repair mastery and structural component repair. Proven ability to enhance team efficiency and deliver high-quality repairs, while fostering a collaborative environment. Strong decision-making and customer service skills contribute to exceptional client satisfaction and streamlined workflows.

Work History

Automotive Collision Technician

2 Years 2 Months
Crash Champions | 06.2024 - Current
  • Diagnosed vehicle damage using industry-standard tools and equipment.
  • Executed high-quality repairs in alignment with manufacturer specifications.
  • Collaborated with team members to enhance repair workflows and efficiency.
  • Maintained clean and organized work areas to ensure safety compliance.
  • Provided excellent support to fellow technicians when troubleshooting complicated issues or seeking guidance on best practices for specific tasks.

Automotive Collision Technician

1 Year 11 Months
Liberty Ford Maple Heights | 07.2022 - 06.2024
  • Diagnosed vehicle damage using industry-standard tools and equipment.
  • Executed high-quality repairs in alignment with manufacturer specifications.
  • Collaborated with team members to enhance repair workflows and efficiency.
  • Maintained clean and organized work areas to ensure safety compliance.
  • Provided excellent support to fellow technicians when troubleshooting complicated issues or seeking guidance on best practices for specific tasks.

Automotive Collision Technician

3 Years 9 Months
Carstar | 09.2020 - 06.2024
  • Diagnosed vehicle damage using industry-standard tools and equipment.
  • Executed high-quality repairs in alignment with manufacturer specifications.
  • Collaborated with team members to enhance repair workflows and efficiency.
  • Provided excellent support to fellow technicians when troubleshooting complicated issues or seeking guidance on best practices for specific tasks.

Manager

2 Years 9 Months
Five Guys Burger And Fries | 01.2018 - 10.2020
  • Supervised daily operations to ensure high-quality food preparation and customer service standards.
  • Trained team members on company policies, safety protocols, and efficient cooking techniques.
  • Developed schedules to ensure adequate staffing during peak hours for improved service efficiency.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Conducted regular performance evaluations to motivate staff and promote professional growth.

Patient Transporter

1 Year 11 Months
Cleveland Clinic | 02.2016 - 01.2018
  • Transported patients safely to various departments within facility, ensuring comfort and reducing wait times.
  • Maintained cleanliness and organization of transport equipment, contributing to infection control protocols.
  • Communicated effectively with patients and families, providing updates on transport status and addressing concerns.
  • Monitored patient conditions during transport, reporting any changes to healthcare personnel immediately.
  • Trained new staff on best practices for patient handling and safety procedures, fostering a supportive work environment.
  • Assisted nursing staff by responding promptly to transport requests, enhancing workflow efficiency.

Delivery Driver

2 Years 1 Month
Pizza Hut | 06.2014 - 07.2016
  • Delivered pizzas promptly, ensuring customer satisfaction and adherence to company standards.
  • Navigated routes efficiently, minimizing delivery times and fuel consumption.
  • Assisted in training new drivers on procedures and best practices for efficient deliveries.
  • Communicated effectively with team members to coordinate order pickups and deliveries.
  • Handled cash transactions accurately, maintaining accountability for daily sales.

Education

- Collision Repair

Matrix Trade Institute | Beachwood, OH

- Criminal Justice

University of Akron | Akron, OH

High School Diploma

Success Tech | Cleveland, OH | 06.2014

Skills

Adhesive bonding techniques
Workplace safety adherence
Plastic repair techniques
Dent repair mastery
Expert metalworking
Computerized measuring systems
Structural component repair
Damage assessment accuracy
Customer service
Time management
Team leadership
Decision-making
Task delegation
Goal setting
Staff training and development

Timeline

Automotive Collision Technician

Crash Champions
06.2024 - CurrentRead More

Automotive Collision Technician

Liberty Ford Maple Heights
07.2022 - 06.2024Read More

Automotive Collision Technician

Carstar
09.2020 - 06.2024Read More

Manager

Five Guys Burger And Fries
01.2018 - 10.2020Read More

Patient Transporter

Cleveland Clinic
02.2016 - 01.2018Read More

Delivery Driver

Pizza Hut
06.2014 - 07.2016Read More

Matrix Trade Institute

from Collision Repair
Read More

University of Akron

from Criminal Justice
Read More

Success Tech

High School Diploma
Read More
Nicholas Williams