Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

NICHOLAS WITBECK

Niagara Falls

Overview

12
12
years of professional experience

Work History

Inventory Clerk

Consumers Beverages
Buffalo
10.2024 - Current
  • Performed daily cycle counts and conducted physical inventory audits to uphold inventory accuracy.
  • Managed inventory levels, ensuring consistent product availability for consumers.
  • Organized stock and maintained precise records of shipments and deliveries to support operational efficiency.

Accounting Team

Zenger Group
Tonawanda
05.2024 - 09.2024

Processed invoices and billing for commercial printing and direct mail services, ensuring accuracy and compliance with financial standards.

  • Coordinated postage payments, ensuring accurate allocation of mailing costs to enhance budget management.
  • Collaborated with internal teams to ensure timely and accurate job costing, supporting project profitability.

Accounting Clerk

Clevehill Automotive
Buffalo
11.2023 - 06.2024
  • Reconciles bank statements by comparing statements with the general ledger.
  • Facilitated accounting operations by organizing documents, reconciling statements, and utilizing software programs.
  • Maintains accounting databases by entering data into the computer and processing backups.
  • Validated financial reports by executing performance analysis with software program.
  • Organized accounting records through document copying and systematic filing.

Customer Service Advocate

Fidelis Care
Buffalo
05.2023 - 10.2023
  • Handled claims, appeals, and authorizations through provider calls as a Customer Service Advocate for the Provider Call Center.

Sales Merchandiser

COCA-COLA
07.2022 - 04.2023
  • Sold products and met customer needs while obtaining orders from existing or potential sales outlets.
  • Assisting in driving store revenue and maintaining business relationships along with recommendations to vendors to help increase growth.
  • Preparing product displays and other promotional material.

Driver

TOMRA
07.2021 - 07.2022
  • Coordinated shipping, completed customer documents and daily logs, maintained accurate records based on Department of Transportation requirements.
  • Recalibrated routes to be more efficient for timely transfers.
  • Established and retained customer relationships.

Manager, Consumer Beverages

06.2015 - 07.2021
  • Controlled ordering and receiving merchandise over several locations.
  • Onboarded and trained new sales associates.
  • Completed daily sales reports, analyzed metrics to identify trends and improve deficiencies.
  • Met sales and profit objectives while developing and implementing revenue generation opportunities.
  • General administration duties, filing paperwork, data entry, scheduling and maintaining records.
  • Ensured procedures and security practices were followed.
  • Applied policies on performance management, absence management and disciplinary actions.

Business Assistant

GENTLE DENTISTRY
05.2014 - 06.2015
  • Greeted visitors and answered phone calls to schedule appointments.
  • Processed payroll documents for employees and completed bank deposits and bookkeeping.
  • Maintained accurate customer records and sensitive financial information.
  • Prioritized multiple tasks and managed social media accounts to promote positive customer interaction.

Education

Communications Systems Technology -

NIAGARA COUNTY COMMUNITY COLLEGE
09-2008

High School -

NIAGARA FALLS HIGH SCHOOL
06-2008

Skills

  • Customer communication and problem resolution
  • Desire to meet and exceed set goals
  • De-escalation of irate customers
  • Punctual and efficient
  • Organized and professional
  • Typing
  • Customer service
  • Account management
  • Sales
  • Bookkeeping
  • Payroll
  • Merchandising
  • Accounting
  • Microsoft Excel
  • QuickBooks

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Inventory Clerk

Consumers Beverages
10.2024 - Current

Accounting Team

Zenger Group
05.2024 - 09.2024

Accounting Clerk

Clevehill Automotive
11.2023 - 06.2024

Customer Service Advocate

Fidelis Care
05.2023 - 10.2023

Sales Merchandiser

COCA-COLA
07.2022 - 04.2023

Driver

TOMRA
07.2021 - 07.2022

Manager, Consumer Beverages

06.2015 - 07.2021

Business Assistant

GENTLE DENTISTRY
05.2014 - 06.2015

Communications Systems Technology -

NIAGARA COUNTY COMMUNITY COLLEGE

High School -

NIAGARA FALLS HIGH SCHOOL
NICHOLAS WITBECK