Nicholas Wood
Wyoming,PA
Summary
Proven leader, driver and efficient problem-solver, at Dallas Area Municipal Authority by optimizing team resources and enhancing customer relations. Skilled in records management and personnel mentoring, I significantly contributed to team cohesion and operational compliance. Demonstrates exceptional decision-making abilities, prioritizing reliability and results with a willingness to learn new skills
Overview
13
13
years of professional experience
Work History
Assistant Supervisor/ CDL Driver
Dallas Area Municipal Authority
12.2011 - Current
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and complete work tasks.
- Submitted documentation and reports to upper management.
- Worked with Supervisor to implement proper division of responsibilities.
- Managed records and documentation for payroll, scheduling and vacation requests
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained new drivers in company policies, safety practices, and vehicle operation, contributing to a great team environment.
- Maintained accurate logs and records, ensuring compliance with company policies.
- Drove Class B CDL truck
Education
High School Diploma -
Tunkhannock Area High School
Tunkhannock, PA06.1998
Skills
- Records Management
- Training and mentoring
- Technical knowledge
- Issue Resolution
- Personnel Management
- Expense Tracking
- Operations Management
- Customer Service
- Documentation And Reporting
- Team Leadership
- Scheduling and Coordinating
- Decision-Making
- Reliability
- 13 years CDL driving experience
Timeline
Assistant Supervisor/ CDL Driver
Dallas Area Municipal Authority
12.2011 - Current
High School Diploma -
Tunkhannock Area High School
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