Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Wren

St Louis,MO

Summary

Focused Clinical Director with a background spent overseeing budget, personnel and regulatory concerns. A highly collaborative leader with skills in assigning caseloads, participating in meetings with clinical staff and ensuring that facility policies are observed. Offering exemplary communication and organizational skills.

Overview

32
32
years of professional experience

Work History

Licensed Professional Counselor/Owner

Reaching Back Enterprise LLC
04.2006 - Current
  • Enhanced client well-being by utilizing evidence-based therapy techniques and individualized treatment plans.
  • Developed strong rapport with clients, fostering a supportive and safe environment for self-exploration and growth.
  • Managed caseload of diverse clients, tailoring interventions to meet their unique needs and goals.
  • Collaborated with interdisciplinary team members, ensuring comprehensive care for clients.
  • Improved client outcomes through the implementation of effective crisis intervention strategies during high-risk situations.
  • Assisted families in navigating complex systems related to mental health services and resources available within the community.
  • Provided supervision to interns, contributing to their professional growth as future counselors within the field.
  • Maintained confidentiality of records relating to clients' treatment.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Engaged clients in conversation to determine feelings and apprehensions.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Arranged and facilitated therapy sessions for individuals, couples, and families.
  • Supported individuals dealing with mental health and emotional issues.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Provided education on mental health topics and resources to clients.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed day-to-day business operations.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Associate Head of School/Clinical Director

Logos
08.2008 - Current
  • Enhanced school reputation by developing and implementing innovative academic programs.
  • Boosted student enrollment through targeted marketing strategies and community outreach initiatives.
  • Streamlined administrative processes for improved efficiency, leading to a more productive work environment.
  • Collaborated with faculty members to design comprehensive curriculum plans that aligned with state standards.
  • Oversaw daily operations of the school while maintaining high standards of academic excellence across all grade levels.
  • Collaborated with Head of School on decision-making processes related to hiring practices, policy changes, or other essential matters.
  • Monitored student progress and implemented intervention strategies to support student success.
  • Streamlined clinical operations for improved efficiency and reduced costs.
  • Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
  • Directed crisis intervention services when necessary; provided support during critical incidents, and ensured the well-being of all involved parties.
  • Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
  • Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
  • Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.

Assistant Supervisor/DJO III

22nd Judicial Circuit Of Missouri
03.2005 - 08.2008
  • Collaborated with upper management to establish performance benchmarks, evaluating success based on quantifiable metrics.

Director of Outpatient Services

Hopewell Center
06.2005 - 09.2005
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Trained new employees on proper protocols and customer service standards.

Deputy Juvenile Officer

22nd Judicial Circuit Of Missouri
03.2003 - 06.2005
  • Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
  • Developed strong relationships with community leaders, promoting open communication and cooperation between law enforcement agencies and local organizations.
  • Reviewed and updated department policies as needed to ensure compliance with federal, state, and local regulations.

Access Manager

Hopewell Center
08.1999 - 03.2003
  • Improved access management efficiency by streamlining authentication processes and implementing single sign-on solutions.
  • Enhanced security protocols for sensitive data by conducting regular audits and enforcing strict access controls.
  • Reduced unauthorized access incidents with the implementation of multi-factor authentication systems.
  • Collaborated with IT teams to design, develop, and implement access control solutions tailored to organizational needs.

Case Manager Supervisor

Hopewell/St Louis Louis Caring Communities Program
08.1997 - 08.1999
  • Improved client outcomes by implementing effective case management strategies and streamlining processes.
  • Enhanced team performance through regular supervision, coaching, and training of case managers.
  • Reduced caseload backlog by efficiently prioritizing cases and delegating tasks to appropriate staff members.
  • Increased client satisfaction with services by closely monitoring progress and adjusting case plans as needed.

Case Manager

Hopewell Center/St Louis Caring Communities
06.1997 - 08.1999
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.

Child Care Worker

ECHO Children’s Home
06.1996 - 08.1997
  • Enhanced children''s emotional well-being by developing individualized care plans and providing consistent support.
  • Improved communication skills of children through age-appropriate language activities and interactive play.
  • Maintained a safe and nurturing environment by implementing strict safety protocols and supervising children at all times.
  • Fostered strong parent relationships with regular updates on child progress, addressing concerns promptly and professionally.

Swing Manager

Mc Donald’s
06.1992 - 08.1996
  • Enhanced team efficiency by implementing effective scheduling and staff management strategies.
  • Increased customer satisfaction by maintaining a clean and organized restaurant environment.
  • Streamlined order processing for faster service times, contributing to positive customer feedback.
  • Led employee training sessions for improved performance and adherence to company standards.

Intern

St Louis City Victim Services Unit
01.1995 - 08.1995
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

M.Ed - Counseling

University of Missouri - St Louis
St Louis, MO
01.1999

Bachelor of Arts - Psychology

University of Missouri - St Louis
St Louis, MO
05.1996

Skills

  • Special Education
  • Budget Administration
  • Fundraising Strategies
  • Staff Management
  • Organizational Skills
  • Team Building
  • Conflict Resolution
  • Crisis Management
  • Behavioral Management
  • New Student Orientation

Timeline

Associate Head of School/Clinical Director

Logos
08.2008 - Current

Licensed Professional Counselor/Owner

Reaching Back Enterprise LLC
04.2006 - Current

Director of Outpatient Services

Hopewell Center
06.2005 - 09.2005

Assistant Supervisor/DJO III

22nd Judicial Circuit Of Missouri
03.2005 - 08.2008

Deputy Juvenile Officer

22nd Judicial Circuit Of Missouri
03.2003 - 06.2005

Access Manager

Hopewell Center
08.1999 - 03.2003

Case Manager Supervisor

Hopewell/St Louis Louis Caring Communities Program
08.1997 - 08.1999

Case Manager

Hopewell Center/St Louis Caring Communities
06.1997 - 08.1999

Child Care Worker

ECHO Children’s Home
06.1996 - 08.1997

Intern

St Louis City Victim Services Unit
01.1995 - 08.1995

Swing Manager

Mc Donald’s
06.1992 - 08.1996

M.Ed - Counseling

University of Missouri - St Louis

Bachelor of Arts - Psychology

University of Missouri - St Louis

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Nicholas Wren