Nicholas Yatsko
Cañon City,CO
Summary
Seasoned professional with a diverse background in small business ownership and finance management. Proven track record in progressive business development, emphasizing growth and profitability through strategic planning and continuous improvement. Expertise spans financial administration, regulatory compliance, and fostering exceptional customer relations within the hospitality industry. Skilled in automotive financing, insurance, contract negotiation, and sales data analysis. Known for leadership in implementing innovative strategies that optimize profit margins and elevate customer satisfaction.
Overview
10
10
years of professional experience
Work History
Operations Manager
The Link Commissary
Colorado Springs, Colorado
02.2022 - Current
- Kept kitchen equipment properly functioning by following the manufacturer's operating instructions and educating tenants on proper use.
- Collaborated with chefs to create innovative recipes that utilized fresh ingredients from local suppliers.
- Ensured compliance with health and safety regulations.
- Manage 22 retail food licensed businesses, and provide a commercial kitchen space for compliance and use.
- Help with business planning, menu design and marketing for tenants when requested.
Owner/Food Truck Operator
Solsage Sausage LLC
Cañon City, CO
07.2018 - Current
- Spearheaded the custom build-out of the food truck, designing and implementing all aspects of the mobile operation from the ground up.
- Created and refined unique recipes, expanding the food truck’s offerings to appeal to a diverse customer base.
- Diversified revenue streams by introducing additional services such as culinary classes, wholesale distribution, catering, and traditional food truck service.
- Fostered strong relationships with local media outlets and military contracts, ensuring consistent visibility and business growth.
- Delivered exceptional customer service, consistently exceeding expectations and creating loyal, repeat customers.
- Ensured full compliance with local, state, and federal regulations, upholding the highest standards of food safety and business practices.
- Actively promoted the business on social media, leveraging platforms to enhance brand identity, expand reach, and drive revenue.
- Managed wholesale distribution and customer deliveries, ensuring quality and timely service.
- Achieved a consistent 8% increase in gross annual sales through effective growth strategies and a strong brand presence year over year.
Finance & Insurance Manager
Nissan North America, Inc.
Colorado Springs, CO
01.2019 - 04.2020
- Assisted customers in selecting the most suitable financing options based on their unique financial needs, preferences, and long-term goals.
- Educated customers on manufacturer and dealer policies, procedures, and available service options, ensuring a comprehensive understanding of their choices.
- Reviewed sales and purchase contracts, ensuring full compliance with dealer standards and legal requirements, maintaining integrity in all transactions.
- Recognized with the 2019 Award of Excellence for outstanding performance, demonstrating exceptional customer service and sales skills.
- Developed and maintained strong customer relationships, providing personalized, consultative support throughout the vehicle purchase and financing process.
- Collaborated with sales and management teams to drive sales growth while maintaining compliance and fostering a positive customer experience.
Internet Sales Manager
Star Chevrolet Nissan Volvo
Greensburg, PA
04.2015 - 01.2019
- Monitored and analyzed KPIs including AOV, customer satisfaction, and cost per acquisition, using insights to optimize sales strategies and improve overall performance.
- Developed and executed targeted email marketing campaigns that effectively engaged existing customers, nurtured relationships, and attracted new leads.
- Maintained product listings and promotions, ensuring that offerings aligned with current market trends to consistently drive sales.
- Negotiated product sales and trade-in deals with a focus on achieving the highest profit margins while maintaining customer satisfaction and loyalty.
- Awarded the 2016–2018 Award of Excellence for outstanding contributions in sales performance, customer service, and team collaboration.
- Developed and maintained strong relationships with online customers, providing exceptional service and support throughout the buying process to ensure repeat business.
Education
Associate of Science - Culinary Arts
Westmoreland County Community College
Youngwood, PA05-2009
Some College (No Degree) - Business Administration And Management
Pennsylvania State University
University Park, PA05-2007
Skills
- Business development
- Customer service assurance
- Small business consulting
- Negotiations
- Skill Development Training
Timeline
Operations Manager
The Link Commissary
02.2022 - Current
Finance & Insurance Manager
Nissan North America, Inc.
01.2019 - 04.2020
Owner/Food Truck Operator
Solsage Sausage LLC
07.2018 - Current
Internet Sales Manager
Star Chevrolet Nissan Volvo
04.2015 - 01.2019
Associate of Science - Culinary Arts
Westmoreland County Community College
Some College (No Degree) - Business Administration And Management
Pennsylvania State University
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