Nicholas Ybarra

With a strong background in high-volume dining and a keen expertise in menu presentation and wine pairing, I excel in enhancing dining experiences. At Oak Creek Cafe and during my tenure at Ross, I leveraged my skills in dining area maintenance and customer service to significantly improve guest satisfaction. My approach combines meticulous attention to detail with a passion for hospitality.

• Documented and resolved [Issue] which led to [Results].
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Achieved [Result] through effectively helping with [Task].
• Resolved product issue through consumer testing.
• Collaborated with team of [Number] in the development of [Project name].
• Achieved [Result] by introducing [Software] for [Type] tasks.
• Used Microsoft Excel to develop inventory tracking spreadsheets.

• Costumer service

• Allergen Awareness Training Certificate - AllerTrain by MenuTrinfo.
• Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
• ServSafe Food Handler Certification - National Restaurant Association.
• Customer Service Specialist (CSS) - National Retail Federation.

Number one thing when serving customers is excellent customer service. I have a great personality and in this business that's the the number one rule. I also strive to have good relations with coworkers. I am responsible and punctual.