Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas York

Pineville,USA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Project Coordinator

Beta Engineering
10.2023 - Current
  • Coordinated project timelines and deliverables to ensure alignment with organizational objectives.
  • Facilitated communication between stakeholders, enhancing collaboration and information flow.
  • Managed documentation for project phases, ensuring accuracy and compliance with standards.
  • Developed and maintained project schedules using project management software, improving workflow efficiency.
  • Organized team meetings, capturing action items and following up on progress with stakeholders.
  • Kept projects on schedule by managing deadlines and adjusting workflows.

Supervisor, Meter Services

Bermex
03.2023 - 10.2023
  • I have worked with Bermex servicing the City of Alexandria as a contractor. I am directly responsible for a crew of fifteen people each day. I am responsible for establishing and maintaining the coordination and logistics of the team each day. I drive all team metrics and analytics, and I am ultimately responsible for my team’s performance. I maintain all team metrics and analytics, such as performance and satisfaction. In addition, I am responsible for customer service inside and outside of my organization.


Lieutenant

Rapides Parish Sheriff’s Office/DC-I and DC-III
09.2017 - 03.2022
  • Most recently, I held the position of Lieutenant within the Rapides Parish Sheriff’s Office. This position is ultimately responsible for the success of all safety and activities of his or her shift while on duty. The Lieutenant is the first line of communication between higher lever department leadership and key top legal employees (Judges, Lawyers, other law enforcement agencies) and the facility itself. I rolled out new systems and processes to ensure that my team was trained to RPSO standards.
  • I was approached by top leadership to be a lead for building and implementing our new total operations system for the facility. I helped map the current processes and made recommendations for process improvements across the facility as well as the system. I was also responsible for the overall success of the implementation.
  • I held the charge of ensuring shift staffing and employment to run an effective team. I ensured accuracy and completeness of all shift processes and documents while effectively training employees at all levels to complete their work. I provided leadership and recognized employees that were contributing well and held themselves accountable for their responsibilities and developed them to continue growing in their careers.

Sergeant

Rapides Parish Sheriff’s Office
08.2015 - 09.2017
  • As Sergeant, I was responsible for the overall safety and security of my team, incarcerated offenders, and the facility as a whole. I managed the logistics for all offender intakes and releases while ensuring 100% accuracy through critical detail orientation, while maintaining high efficiency. It was critical that I had a high level of organization and process accuracy. I also have a strong eye for identifying process opportunities; I made several recommendations to leadership for process and system improvements. I was the first line leader of the Corporal for our facility and ensured that our shift ran successfully. If the Lieutenant was not present within the facility, I would have assumed those duties as well.

Corporal

Rapides Parish Sheriff’s Office
07.2012 - 08.2015
  • Adding to my responsibilities as a Deputy, I was promoted to the position of Corporal. As Corporal, I was the first line Supervisor for the Deputies on my shift. It was essential that I set clear expectations and communicate with my team well to achieve safety for the facility and the incarcerated offenders. I was ultimately responsible for managing issues within the facility and resolving conflicts between offenders. I managed facility systems to ensure accuracy. If the Sergeant was not present within the facility, I would have assumed those duties as well.

Deputy

Rapides Parish Sheriff’s Office
01.2008 - 07.2012
  • As a Deputy, I was responsible for the care, custody, and control of incarcerated offenders. I committed myself to learning everything that was available to me in order to provide the best service to the facility and my coworkers, as collaboration and ensuring each other’s safety was extremely critical. In addition to working my expected duties, I learned the facility’s computer programs and systems, detailed protocols, and other general operations essential to running the facility to gain added responsibilities.

Adjuster

Fountain Group Adjusters
07.2006 - 01.2008
  • Working as an Adjuster, I managed my claims projects independently. Affected customers were highly stressed due to the nature of the recent events, and it was essential that I accurately worked my claim projects while effectively managing customer emotions. I managed a minimum of ten claim projects per day (working twelve plus hours per day consistently), so organizing logistics and project operations were essential. I am adaptable and comfortable in high stress environments, and I can work well in situations in which customers are demanding. I enjoyed this position greatly but left for an opportunity to gain employment with stability that supported my family.

Office Operations Coordinator

Fountain Group Adjusters
06.2006 - 07.2006
  • Initially working for Fountain Group Adjustors, I was hired as an Office Operations Coordinator. In this role it was essential that I maintained high organizational ability as we had a large number of critical claims flowing through our office. I ensured a strong level of customer service while working with customers under a large degree of stress due to the nature of the events. While in this role, I was quickly promoted to Adjuster.

Warehouse Worker

Elliott Electric Supply
01.2004 - 06.2006
  • Working at Elliott Electric Supply, I worked in the warehouse fulfilling orders and ensuring order accuracy. I was also responsible for monitoring inventory counts and item availability. Strong customer service was essential in this role as I also personally delivered orders to customers on job sites. It was critical that I delivered orders safely and quickly, while attentively listening to customers.

Logistics Associate

UPS
01.2002 - 06.2006
  • Working at UPS, I worked within the Delivery Center sorting packages and conducting inventory reviews. In this role, it was critically important that I was efficient while having a strong attention to detail to ensure accuracy of package logistics and routing. I also delivered packages and in which, strong customer service was essential. While working full time in this role for early mornings, I was also employed at Elliott Electric Supply full time.

Education

Bachelor of Science - Nursing

Louisiana State University Alexandria
01.2002

Bachelor of Science - Biology

Louisiana Tech University
01.2000

High School Diploma - undefined

Pineville High School
01.1999

Skills

  • Problem-solving
  • Project coordination
  • Time management
  • Detail-oriented
  • Documentation management
  • Decision-making
  • Customer service
  • Training and development

Certification

  • Class D CDL License
  • Forklift Certified
  • A.P.D. Supervision and Leadership Class
  • P.R.E.A. Instructor
  • Certified CTS Specialty Impact and Chemical Munitions
  • Certified Less Lethal Entry Techniques for Corrections
  • National Improvised Explosives Familiarization Training
  • Specialty Impact Munitions, Chemical Munitions, and Distraction Device Instructor
  • BODE Buccal DNA Collection Instructor
  • C.E.R.T. Less Lethal Team Leader 2011-2012
  • C.E.R.T. Team Member 2008-2012
  • P.O.S.T. Certified
  • Taser Certified
  • Freeze +P Certified
  • Basic CPR Certified

Timeline

Project Coordinator

Beta Engineering
10.2023 - Current

Supervisor, Meter Services

Bermex
03.2023 - 10.2023

Lieutenant

Rapides Parish Sheriff’s Office/DC-I and DC-III
09.2017 - 03.2022

Sergeant

Rapides Parish Sheriff’s Office
08.2015 - 09.2017

Corporal

Rapides Parish Sheriff’s Office
07.2012 - 08.2015

Deputy

Rapides Parish Sheriff’s Office
01.2008 - 07.2012

Adjuster

Fountain Group Adjusters
07.2006 - 01.2008

Office Operations Coordinator

Fountain Group Adjusters
06.2006 - 07.2006

Warehouse Worker

Elliott Electric Supply
01.2004 - 06.2006

Logistics Associate

UPS
01.2002 - 06.2006

Bachelor of Science - Biology

Louisiana Tech University

High School Diploma - undefined

Pineville High School

Bachelor of Science - Nursing

Louisiana State University Alexandria

Similar Profiles

CREATE PROFILE