Nicholas Young
Hallsville,TX
Summary
- Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
13
13
years of professional experience
Work History
Site Manager
SourcePro USA
01.2023 - 01.2024
- Ensured compliance with safety protocols, regulations and standards.
- Developed strategies to improve operational efficiency and reduce costs.
- Responded promptly to customer inquiries or complaints.
- Maintained records of inventory, assets, personnel and other relevant data.
- Analyzed reports to identify areas for improvement in performance or cost savings.
- Assigned tasks and delegated responsibilities among team members.
- Established policies, procedures and guidelines for the operation of the site.
- Collaborated with vendors for procurement of materials needed for projects.
- Performed routine audits to maintain inventories, supplies and equipment.
- Managed daily operations of the site, including staff and contractors.
Assistant Manager
Walmart
08.2019 - 09.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Supervised daily operations including scheduling shifts, assigning duties.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Proposed or approved modifications to project plans.
Evening Salesfloor Supervisor
Kmart
11.2017 - 01.2019
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Assisted in creating budgets for departmental expenses including personnel costs.
- Created new strategies for improving customer service standards within the organization.
- Implemented cost-cutting measures without compromising quality of services offered.
- Developed marketing plans that helped increase sales revenue by 20%.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
Parts Manager
Marshall RV
01.2015 - 10.2018
- Developed and maintained positive working relationships with vendors.
- Analyzed pricing trends to optimize cost savings.
- Prepared documents for ordering parts, supplies, and equipment.
- Conducted monthly audits of inventory control systems.
- Resolved customer inquiries related to part availability or quality issues.
- Reviewed purchase requisitions to verify accuracy of requested items.
- Implemented improvements to streamline the ordering process.
- Controlled daily parts program activities to improve sales and inventory management.
Gate Security Guard
Calhoun County Fair Grounds Security
01.2011 - 01.2017
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Completed incident reports regarding violations of policies or procedures.
- Developed emergency response plans for various scenarios including natural disasters, medical emergencies, fires.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Education
Bachelor Degree in Business Administration -
Barkley University
05.2014
Skills
- Procedures Development
- Budgeting and Cost Savings
- Problem-Solving
- Data Analysis
- Inventory Management
- Facility Oversight
- Materials Procurement
- Financial Management
- Personnel Management
- Customer Relations
Accomplishments
- Bachelor Degree in Business Administration
- Site Manager
- Assistant Manager
- Coach/ Manager
- Trainer
- Master Class Management Course in Business Management
References
References Available Upon Request.
Timeline
Site Manager
SourcePro USA
01.2023 - 01.2024
Assistant Manager
Walmart
08.2019 - 09.2023
Evening Salesfloor Supervisor
Kmart
11.2017 - 01.2019
Parts Manager
Marshall RV
01.2015 - 10.2018
Gate Security Guard
Calhoun County Fair Grounds Security
01.2011 - 01.2017
Bachelor Degree in Business Administration -
Barkley University
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