Nicholas Zerda Baratta
Community Manager
Irvine,CA
Summary
Outgoing professional with a background managing associations and a dedicated manager who takes pride in their customer service, people skills, and relationship management. Offering excellent organizational and time management skills. Works well in a fast-paced environment and is an adept problem solver. Focused on becoming a tenured professional with a great reputation amongst Boards, homeowners, and vendors throughout the industry.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Associate Director of Community Management
Optimum Community Management
01.2026 - Current
- Oversaw the training of associate managers.
- Direct supervisor of a team of managers.
- Conducted training on creation of director's reports, minutes, and property inspections.
- Assisted senior leadership in review of performance and success of management operations.
Community Manager
Optimum Property Management
04.2024 - Current
- Managed a diverse portfolio of 9 communities, 1,600+ doors in Aliso Viejo, Tustin, and Ladera Ranch.
- Turned around dissatisfied Boards and retained all accounts through organization and problem-solving.
- Assisted Boards with financial planning, cost-saving methods, and education on CD investments to boost reserves.
- Assisted with the training of new managers, leading property inspections and Board meeting training.
Community Manager
Powerstone Property Management
06.2022 - 04.2024
- Managed a multi-million dollar portfolio of 7 communities, 780+ doors in Newport Coast, Dana Point, & Irvine.
- Experience with management of Association's maintenance, administration, operations, & finances including the creation of multi-million-dollar budgets.
- Managed several large-scale projects and coordinated meetings, gained competitive bids, and oversaw major renovation projects & constructions phases.
- Conducted regular inspections to identify needed improvements and maintain highest standards and kept properties in compliance with civil codes & state regulations.
Assistant Community Manager
Powerstone Property Management
06.2021 - 06.2022
- Assisted on 12 communities across Orange County.
- Worked with vendors and maintenance staff to complete timely repairs and enhancements.
- Received and processed resident payments and updated system accounts with latest information.
Property Manager
Cuellar De Silva En Comandita
01.2017 - 05.2021
- Coordinated upgrades and repairs of rentals and offices.
- Negotiated with contractor's and managed onsite handy men repairs.
- Collected payments and maintained records of rental payments and payment dates.
Education
Bachelor of Science - Organizational Management
University of La Verne
La Verne, CA 08.2019 - 05.2021
General Business and Administration - undefined
The University of Alabama
Tuscaloosa, AL 08.2013 - 05.2017
Skills
- Customer Service
- Organization Skills
- Reliability
- Communication
- Problem-solving
Timeline
Associate Director of Community Management
Optimum Community Management
01.2026 - Current
Community Manager
Optimum Property Management
04.2024 - Current
Community Manager
Powerstone Property Management
06.2022 - 04.2024
Assistant Community Manager
Powerstone Property Management
06.2021 - 06.2022
Bachelor of Science - Organizational Management
University of La Verne
08.2019 - 05.2021
Property Manager
Cuellar De Silva En Comandita
01.2017 - 05.2021
General Business and Administration - undefined
The University of Alabama
08.2013 - 05.2017