Nicholas Agostino Tomaselli

• Visited Rome and the Vatican
• Assisted in creating a documentary in Mandarin Chinese, revolving around the Laudato Sì Challenge.

Laudato Sì Challenge Website

• Used what I learned and cultivated it for a school project.

Pope Francis Explanatory Presentation (Nicholas Tomaselli)

• Maintained accurate records of all activities performed throughout internship period.
• Identified needs of customers promptly and efficiently.
• Analyzed key performance indicators to identify effective strategies.
• Oversaw quality control to identify inconsistencies and malfunctions.
• Maintained positive working relationship with fellow staff and management.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

• Assisted customers over the phone regarding store operations, product information and order placement.
• Resolved customer complaints professionally in accordance with company policy.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Scanned items and checked pricing on cash register for accuracy.