Nicholas Aviles
Downey,CA
Summary
Motivated and dedicated professional seeking opportunities to leverage exceptional customer service skills, strong organizational abilities, and adaptability in fast-paced environments. Currently pursuing a bachelor's degree in Fashion Merchandising, with a deep passion for visual merchandising and a keen eye for emerging fashion trends. Committed to creating engaging customer experiences that drive brand loyalty and sales. Eager to contribute creativity and enthusiasm to a dynamic team in the fashion industry.
Overview
6
6
years of professional experience
Work History
Retail Associate
1LoveIE
Riverside, CA
02.2025 - Current
- Executed regular cleaning and organization tasks to create an inviting store environment for customers.
- Managed merchandise stocking and labeling processes, optimizing organization by size and color for improved accessibility.
- Oversaw inventory management to maintain optimal stock levels and ensure timely merchandise replenishment.
- Managed cash handling operations to uphold accuracy, maintain balanced registers, and streamline shift change procedures.
- Engaged with customers to understand preferences and effectively directed them to specific items or viable alternatives within the store.
- Designed and implemented visually appealing merchandise displays to attract customers and support sales initiatives.
- Developed and arranged visually appealing displays, highlighting key products to attract customer attention.
Customer Service Associate
Avenue Press
Downey, CA
06.2020 - 07.2021
- Conducted detailed analysis of customer feedback, identifying key areas for service improvement.
- Established and upheld meaningful relationships with clients, promoting loyalty and facilitating ongoing business engagements.
- Delivered consistently high customer satisfaction by employing empathy, patience, and strategic problem-solving techniques during client interactions.
- Developed strategies to leverage upselling and cross-selling opportunities, resulting in increased sales volume.
Retail Associate
Ross
Orange, CA
08.2021 - 09.2022
- Supported customer decision-making on product selections and upheld store organization standards.
- Executed shelf stocking and display arrangement to create an inviting shopping environment.
- Managed point-of-sale operations to facilitate seamless customer transactions and maintain precise cash drawer documentation.
- Facilitated clear and concise communication among team members and customers in a high-energy retail atmosphere.
- Implemented regular maintenance and cleanliness protocols to create a pleasant shopping environment for customers.
- Managed inventory organization by clearly labeling items and systematically arranging them according to size and color.
Education
Bachelor of Fashion Merchandising -
Cal State Long Beach
Long Beach, CA05-2026
High School Diploma - undefined
Downey High School
Downey, CA05-2022
Skills
- Visual Merchandising & Store
Organization - Fashion Trend Awareness & Styling
- Customer Service & Communication
- Inventory Management & Stocking
- Time Management & Multitasking
- Sales & Product Knowledge
- Cash Handling & POS System Operations
- Adaptability & Fast-Paced Work
Environment
Accomplishments
- First in family to graduate high school.
- First-generation college student.
Affiliations
Member, Delta Chi Fraternity, California State University, Long Beach
Timeline
Retail Associate
1LoveIE
02.2025 - Current
Retail Associate
Ross
08.2021 - 09.2022
Customer Service Associate
Avenue Press
06.2020 - 07.2021
High School Diploma - undefined
Downey High School
Bachelor of Fashion Merchandising -
Cal State Long Beach