Nicholas B. Jeffery
Hoover,AL
Summary
Results-driven Branch Manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
12
12
years of professional experience
Work History
Vice President, Branch Manager II
Cadence Bank
01.2023 - Current
- Responsible for the sales management of a team of associates while also engaging in outside business development activities
- Ensures staff compliance with bank regulations, requirements, and procedures; ensures staff follows operational and security policies and procedures
- Recruits, selects, trains, motivates, and develops assigned staff; completes and conducts performance appraisals; acts as final authority for issue resolution at branch level
- Accountable for delivering an outstanding customer experience, while achieving branch growth and sales targets
- Increase company growth through collaboration with sales and other line of business partners
VP, Branch Manager II
Cadence Bank
04.2020 - 12.2022
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
VP, Branch Manager III
Cadence Bank
05.2014 - 04.2020
- Established performance goals and outlined processes for achievement.
- Mitigated regulatory risks by overseeing adherence to bank regulations and compliance
- Increased sales $25MM through aggressive sales strategies and performance coaching
Assistant Branch Manager
Cadence Bank
10.2012 - 05.2014
- Established and helped to attain internal performance objectives for branch office business volume, deposits, and quality of audit reports
- Implemented process improvements to increase productivity
Financial Services Representative
Wells Fargo
01.2012 - 10.2012
- Identify opportunities for offering a full range of Wells Fargo retail banking deposit and credit products and services, based on customers' needs
- Present recommendations for resolving inquiries and service requests regarding customers' accounts
Education
Bachelor of Arts - Communication And Information Sciences
The University of Alabama
Tuscaloosa, AL07.2004
Skills
- Process Improvement
- Data Analysis
- Client Relationship Building
- Sales Leadership
- Complex Problem-Solving
- Small Business Development
- Staff Training and Development
- Operations Management
- Strategic Planning
- Critical Thinking
- Performance Evaluation
- Portfolio Management
Affiliations
South Highland Presbyterian Child Development Center Board of Directors (2021-present); Cabinet Member, West Alabama Food Bank, 2017-2018; Leadership Tuscaloosa, Class of 2015
Timeline
Vice President, Branch Manager II
Cadence Bank
01.2023 - Current
VP, Branch Manager II
Cadence Bank
04.2020 - 12.2022
VP, Branch Manager III
Cadence Bank
05.2014 - 04.2020
Assistant Branch Manager
Cadence Bank
10.2012 - 05.2014
Financial Services Representative
Wells Fargo
01.2012 - 10.2012
Bachelor of Arts - Communication And Information Sciences
The University of Alabama
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