Nicholas Booker

• Conduct Project Security Assessments (PSAs) to identify risk exposure and guide control alignment across people, process, and technology domains.
• Collaborate with cross-functional teams including engineering, governance, and product stakeholders to embed security controls into project and operational workflows.
• Communicate risk posture and recommended mitigation strategies to leadership, enabling risk-informed decision making.
• Interpret and apply enterprise security frameworks and regulatory requirements including ISO 27001, NIST, GDPR, and CCPA.
• Peer review security policies and governance documentation to ensure alignment between business operations and security standards.

Description: At Turner Chapel AME Church, the Video Production Director role involves leading and managing the video production team, ensuring high-quality live stream broadcasts, creating engaging video content, and overseeing all aspects of video production for church events and services.

• Lead and develop a team of volunteers to produce high-quality video content for live services and social media.
• Revamped the church's branding, creating a new logo and modernizing graphics across all platforms.
• Implemented standardized procedures (SOPs) to streamline workflows and ensure consistent quality in video production.
• Coordinated video and streaming for various church events, including youth services, special events, and funerals.

Description: At St. Paul AME Church, the IT Administrator Consultant role involves overseeing the church's technology infrastructure, providing technical support, and implementing cost-effective solutions.

• Overhauled the IT infrastructure by implementing Jumpcloud (Directory-as-a-Service), Google G-Suite, Avast Antivirus, and Chrome Remote Desktop, resulting in improved security, collaboration, and remote access capabilities.
• Designed and developed a new website (http://stpaulamestl.net) to enhance the church's online presence and communication with its members.
• Managed 30+ HP, Dell, and Apple desktops, laptops, tablets, printers, and a digital check scanner, ensuring their optimal performance and addressing any technical issues promptly.
• Implemented cost-effective solutions for the church's IT needs by identifying and deploying affordable software and hardware alternatives, optimizing resource utilization, and negotiating favorable contracts with vendors.

Description: At Chime Solutions / VXI Global Solutions, the IT Site Lead role involved ensuring the smooth operation and maintenance of IT infrastructure, supporting end-users, and managing a team of technicians.

• Supported MS Office 365, Active Directory, Citrix Desktop, Avaya Softphone, OKTA, Five9, Cisco AnyConnect, Global Protect, and VMware to ensure seamless user experience and productivity.
• Led a team of 8 technicians, providing guidance, training, and mentorship to ensure efficient issue resolution and adherence to service level agreements (SLAs).
• Assisted in developing and assigning policies via Cisco Umbrella for Work-from-Home Employees.
• Configure, manage, troubleshoot, and install Cisco Catalyst 2960-X switches.
• Create SOPs for technicians and guides for end users to ensure efficiency
• Traveled to different office locations to implement client software rollouts.
• Conducted regular audits of IT systems and procedures to ensure compliance with company policies and industry standards.
• Developed and maintained inventory databases to track asset location, condition, and usage.
• Conducted regular inventory audits to ensure accurate tracking of IT assets
• Reduced inventory shrinkage by 10% through the implementation of new inventory management procedures.
• Used JAMF Pro to manage Mac Minis and MacBooks