Nicholas Diego Martinez
Altadena,CA
Summary
At Hill Street Cafe, I excelled in enhancing customer satisfaction and staff performance through effective training and supervision. My strong communication skills and adaptability in technology upgrades significantly boosted operational efficiency. Known for a welcoming personality and time management mastery, I seamlessly integrate computer skills and team collaboration to meet and exceed employer expectations. My top priority working here is to meet the requirements of guest satisfaction to make sure our customers feel welcomed and comfortable.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hill Street Cafe
Server
02.2021 - Current
- Hired, trained, motivated, evaluated and supervised staff and offered guidance and resources to accomplish job and department objectives.
- Improved customer satisfaction by addressing concerns promptly, ensuring positive experiences to reach keep
customers satisfaction.
- Continuously updated knowledge on latest technology advancements in cash handling equipment, implementing upgrades as needed to improve overall efficiency.
- Highly socialize with outgoing and welcoming service provided, able to communicate well with all ages.
- Very adaptive learner at technology and hands on requirements.
Education
AS in Health Science - Radiology
Pasadena City College
Pasadena, CA06-2024
Skills
- Strong Communication Skills
- Welcoming personality
- Time management mastery
- Staff Training and Development (leadership)
- Always on time and ready for any last minute obstacle
- Fast adaptive Learner
- Computer Skills
- Verbal and written communication skills (excellent receptionist)
- Team Collaboration skills
- Data Entry (mathematics)
- Very patient and cooperative
- Work under pressure
- Upselling strategies
- Event Planning (always ready ahead of time)
Certification
High School Diploma - John Muir High School, Pasadena
GED & AS in Health Science - Pasadena City College
Languages
Spanish
Full Professional
Interests
Something about me is that I've always wanted to fulfill a career where I would be helping those in need At first I always wanted to be a vet because I grew up with animals and always been an outdoor person when it comes to exploring but once I started highschool, I leaned more into the medical field which brought out a lot of maturity I currently just completed my AS in Health Science at PCC to pursue my goal of becoming an X-Ray tech I am currently applying to a radiology program at PCC and in the progress of meeting the requirements given to be accepted into the program Volunteering at a hospital is one of the requirements for this program which is why I chose to volunteer at Huntington Hospital From my 2 months of experience here at the hospital I absolutely love it, although to everyone I might just seem like a volunteer and nothing big but in my eyes I feel like I can be very helpful and much more This hospital has gave me more motivation to pursue my career because every shift I volunteer, Im surrounded by an excellent team in the radiology department and love to absorb and see what it takes to be in their positions
Timeline
Hill Street Cafe
Server
02.2021 - Current
AS in Health Science - Radiology
Pasadena City College
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