NICHOLAS G. TERRY
KIRKWOOD,NY
Overview
6
6
years of professional experience
Work History
Department Supervisor
Lowes Home Improvment
Vestal, NY
03.2024 - Current
- Developed and implemented departmental policies and procedures.
- Conducted performance reviews for staff members.
- Monitored department operations to ensure productivity standards were met.
- Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
- Maintained detailed records of employee attendance and leave requests.
- Resolved customer complaints in a timely manner.
- Facilitated communication between management, staff, and customers.
- Trained employees on new processes or procedures as needed.
- Implemented strategies to increase efficiency while reducing costs.
- Investigated potential problems or discrepancies reported by team members.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
Police Officer Recruit
Binghamton Police Department
Binghamton, NY
02.2024 - 03.2024
Parts
New Holland Of Binghamton
Vestal, NY
09.2023 - 02.2024
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Maintained accurate records of all inventory transactions in the computer system.
- Organized and labeled parts to ensure easy identification and retrieval.
- Received customer orders and placed them into the system for processing.
- Provided customers with technical advice regarding parts information and availability.
- Processed returns, exchanges, and refunds in a timely manner.
- Documented any discrepancies between actual inventory counts versus what was recorded in the system.
Department Supervisor
Lowes Home Improvment
Vestal, NY
07.2022 - 09.2023
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Trained and mentored new associates on department policies and procedures.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Assessed displays for proper stock, checked store organization and kept aisles clear of obstacles.
- Monitored sales performance through analysis of sales reports and comparison shopping.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Delivery Driver
FedEx:Ground
Conklin, NY
01.2022 - 06.2022
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Kept accurate logs of all deliveries and trips.
- Determined optimal routes based on GPS application information and knowledge of local routes.
CORRECTIONS OFFICER
South Carolina Department of Corrections, LIEBER CORRECTIONAL
Ridgeville, SC
05.2018 - 08.2018
- INSTITUTE Enforced rules and kept order on assigned wing at maximum security prison Supervised activities of inmates Searched inmates for contraband items, video recorded searches while working with other CO’s Filed reports on inmate conduct Escorted and transported inmates
- CERTIFICATIONS RECEIVED Use of Force Inmate-Employee Relations Communications Inmate Supervision CPR
Timeline
Department Supervisor
Lowes Home Improvment
03.2024 - Current
Police Officer Recruit
Binghamton Police Department
02.2024 - 03.2024
Parts
New Holland Of Binghamton
09.2023 - 02.2024
Department Supervisor
Lowes Home Improvment
07.2022 - 09.2023
Delivery Driver
FedEx:Ground
01.2022 - 06.2022
CORRECTIONS OFFICER
South Carolina Department of Corrections, LIEBER CORRECTIONAL
05.2018 - 08.2018
Similar Profiles
Katrina MichelsKatrina Michels
Merchandising Associate at Lowes Home ImprovmentMerchandising Associate at Lowes Home Improvment
Godfrey WomackGodfrey Womack
Truck Unloader at Lowes Home ImprovmentTruck Unloader at Lowes Home Improvment
Logan MassengaleLogan Massengale
Shift Lead Supervisor at Lowes Home ImprovmentShift Lead Supervisor at Lowes Home Improvment
Jeralyn PattonJeralyn Patton
Customer Service Cashier at Lowes Home ImprovmentCustomer Service Cashier at Lowes Home Improvment
Brooke KennerupBrooke Kennerup
Stock Room Associate at UHSStock Room Associate at UHS