Nicholas Hague

• Manage the 2 vSphere Clients in VMware for all virtualization at Brigham Young University, this included over 2000 virtual machines.
• Oversee the maintenance and upgrade of virtual and physical infrastructure, including servers, storage, and networking components.
• Monitor and resolve technical issues related to the virtual environment including network failures and disconnected hosts, ensuring maximum uptime and performance.
• Keep vSphere/vCenter in VMware and SSL Certificates up to date.
• BYU Office of Information Technology

Collaborated with stakeholders to discuss current system configurations and needs, ensuring alignment with business objectives.

• Assumed additional responsibilities of an IT Department Manager, including managing time clocks, schedules, and producing reports for the IT Director.
• Managed the physical/virtual network, security, and PC management for a company of over 900 seats.
• Assumed additional responsibilities of an IT Department Manager, including managing time clocks, schedules, and producing reports for the IT Director.
• Contributed to inventory organization and successful migration of the company to two new buildings.
• Managed a team of 10 system administrators and assisted in recruiting.
• Handled the support tickets of our clients’ physical and virtual solutions; computer hardware, softphones, CRMs, Microsoft applications, network, etc.