Hi, I’m
Nicholas Henley
West Palm Beach,FL
Summary
Highly adaptable and effective in building relationships with all levels of organization. Educated in healthcare management and administration. Equipped with administrative and customer service expertise. Able to help healthcare services proceed smoothly by coordinating communication, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
6
years of professional experience
1
Certification
Work History
Cenzo's
Manager |
06.2017 - 08.2022
Job overview
- Managed and cooperated with vendors
- Inventory, orders, food preparation, merchandising, customer service
- Trained new hires on customer service and rotation practices.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Carlouel Beach and Yacht ClubClearwater , FL
Banquet and Event Specialist/Server Shift Leader |
10.2019 - Current
Job overview
- Communicated with clients to define project objectives.
- Coordinated vendors, timelines and budgets for events.
- Selected décor and event materials fitting clients' requests and vision.
- Managed tables throughout dining room to execute service at highest level.
- Trained and acclimated new servers to restaurant's culture and operations.
Bogota Kitchen and Bar
Server |
10.2021 - 05.2023
Job overview
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
Grace Adventures
Bunkhouse Leader |
05.2023 - 08.2023
Job overview
- Cultivated effective relationships with campers, parents and other bunkhouse leaders by utilizing active listening and dynamic interpersonal skills.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Coordinated and led group activities for campers and leaders
- Designed and delivered speeches to educate, inform and motivate audiences.
Education
The University of South Florida
Bachelor’s degree from Health Sciences, Biological Health Science and Healthcare Administration
Skills
- Team orientation
- Public Speaking
- Organization
- Customer Service
- Hospitality
- Adaptability
- Scheduling
- Leadership
- Communication
- Active Listening
- Sales
References
Cenzo's
Amanda Hopper/ Director of Catering
Carlouel Beach and Yacht Club
+1 (518) 569-1557
Eryn Moore/ General Ranch Manager
Grace Adventures
+1 (813)-431-9612
Certification
Elementary First Aid
CPR
PDSD (Proficiency in security duties)
Timeline
Bunkhouse Leader |
Grace Adventures
05.2023 - 08.2023
Server |
Bogota Kitchen and Bar
10.2021 - 05.2023
Banquet and Event Specialist/Server Shift Leader |
Carlouel Beach and Yacht Club
10.2019 - Current
Manager |
Cenzo's
06.2017 - 08.2022
The University of South Florida
Bachelor’s degree from Health Sciences, Biological Health Science and Healthcare Administration
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