Nicholas Hill
Dallas,OR
Summary
I am Hardworking and punctual person recognized for consistently receiving high ratings on customer feedback surveys. I am a well organized person and have great work ethic. I have a record of customer satisfaction no matter what. I am highly motivated and ready for any challenges that come may come.
Overview
10
10
years of professional experience
Work History
Package Handler
Federal Express
Dallas, TX
05.2022 - 12.2022
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Resolved conveyor system issues by clearing jams and blockages.
- Loaded completed orders on pallets according to delivery numbers.
- Picked products using RF scanner to fill orders.
- Palletized boxes to increase movement and shipment efficiency.
- Examined and inspected containers, materials, and products to meet packing specifications.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Logged packaging activities and filed reports in company databases.
- Managed inventory levels by tracking incoming and outgoing packages.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Stacked boxes onto pallets in an efficient manner.
- Maintained a clean work environment by removing debris from the loading dock area.
- Organized packages according to type, size, destination, and other specifications.
- Inspected packages for damages or defects and recorded any issues found.
- Assisted in training new employees on package handling processes.
- Loaded and unloaded trucks utilizing hand trucks and pallet jacks.
Food Server
Univerersity Of North Texas
Denton, TX
08.2021 - 12.2021
- Provided exceptional service to high volume of daily customers.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
- Greeted guests in a friendly and welcoming manner.
- Performed opening and closing duties such as counting money in register drawers or restocking supplies.
Store Manager
C and D Gallery
Pine Mountain, TX
06.2013 - 08.2016
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Trained and mentored associates to teach daily tasks and procedures.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Updated and maintained store signage and displays.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Reviewed customer feedback to make operational improvements and promote satisfaction.1
Education
Full Stack Certificate - Full Stack Development
University of Texas At Austin
Austin, TX05-2024
Reedy High School
Frisco, TXSkills
- Computer competency
- Mathematical Aptitude
- Reliable
- Problem-Solving
- Flexible Schedule
- Strategic thinker
- Multi-tasking strength
- Relationship Building
- Cash Handling Accuracy
- Money Handling
- Time Management
- Opening and closing procedures
- Customer Service
Timeline
Package Handler
Federal Express
05.2022 - 12.2022
Food Server
Univerersity Of North Texas
08.2021 - 12.2021
Store Manager
C and D Gallery
06.2013 - 08.2016
Full Stack Certificate - Full Stack Development
University of Texas At Austin
Reedy High School