Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas J. Carozza

Bronx,NY

Summary

Accomplished leader with a proven track record at Medallion Retail, adept in strategic planning and team leadership. Excelled in enhancing operational efficiency and driving revenue growth through innovative project management and operational oversight. Skilled in budget management and client relations, fostering high-performing teams to deliver exceptional results and increase customer satisfaction.

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Overview

2025
2025
years of professional experience

Work History

Director, Production Services

Medallion Retail
09
  • Spearheaded projects to drive growth and enhance operational efficiency.
  • Streamlined departmental processes, facilitating improved workflow and productivity.
  • Managed high-performing teams to execute complex projects and achieve objectives.
  • Fostered collaborative environments to encourage innovation and continuous improvement.
  • Led initiatives to optimize resource allocation and reduce operational costs.
  • Guided teams in achieving project milestones within set timeframes.
  • Drove customer satisfaction with tailored solutions and proactive issue resolution.
  • Strengthened company reputation through consistent delivery of high-quality results.
  • Aligned departmental goals with overall business strategy for cohesive operations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.

Production Manager

Medallion Retail
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.

Director, Account Managment

Medallion Retail
08.2004 - Current
  • Improved operational efficiency by streamlining workflows and eliminating redundant processes.
  • Developed comprehensive policies for enhancing compliance and minimizing risks.
  • Elevated team performance with implementation of targeted training programs.
  • Spearheaded cross-departmental collaboration to achieve project milestones and ensure timely delivery.
  • Oversaw budgeting processes to maintain financial health and support strategic investments.
  • Led high-performing teams to deliver exceptional results under tight deadlines.
  • Increased customer satisfaction by implementing service-oriented policies and practices.

Special Packaging Project Manager

Cinram-Ivy Hill
01.2001 - 06.2004

Print Production Buyer

Prodigy Internet
02.1998 - 01.2001

Purchasing & Marketing Coordinator

SKD Trading/Variety Accessories
05.1995 - 02.1998

Education

BBA - Business Management

Iona College
New Rochelle, NY
12-1994

Skills

  • Strategic planning
  • Project management
  • Team leadership
  • Project oversight
  • Budget management
  • Operational efficiency
  • Client relations
  • Analytical thinking
  • Revenue growth
  • Operations management
  • Staff development
  • Finance and accounting oversight

Timeline

Director, Account Managment

Medallion Retail
08.2004 - Current

Special Packaging Project Manager

Cinram-Ivy Hill
01.2001 - 06.2004

Print Production Buyer

Prodigy Internet
02.1998 - 01.2001

Purchasing & Marketing Coordinator

SKD Trading/Variety Accessories
05.1995 - 02.1998

Director, Production Services

Medallion Retail
09

Production Manager

Medallion Retail

BBA - Business Management

Iona College

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Nicholas J. Carozza