Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Red Door Fine Properties
Gainesville, Virginia
06.2019 - 08.2023
Support realtors in daily administrative duties
Specified marketing tasks assigned
Customer service daily interactions
Reconciling closing statements
Open house support
Focused on immediate communication in the workplace
Customer Service Representative
Dominion Valley Country Club
Haymarket, Virginia
08.2017 - 12.2018
As a Customer Service Representative, I focused on helping customers with their needs, addressing their concerns, and resolving any issues they might have. This would involve:
Provided excellent customer service to resolve customer complaints in a timely manner.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
As a Customer Service Representative, I'm focused on helping customers with their needs, addressing their concerns, and resolving any issues they might have.
It's all about creating a positive experience for the customer while solving their problems in a timely manner.
Providing accurate information about products or services, helping customers understand features, pricing, and policies.
Keeping detailed records of customer interactions and transactions to ensure continuity of service and to help with future inquiries. This would ensure having a positive history and record with a client.
Education
Bachelor of Arts - Communications
University At Albany
Albany, NY
05-2024
Skills
Leadership
Team building
Remote Office Availability
Networking
Attention to Detail
Organizational Skills
Flexible and Adaptable
Task Prioritization
Affiliations
Division 1 Lacrosse Student Athlete
Accomplishments
High School Lacrosse Captain
1st Team All conference
4x associate of the month
Volunteer Communication speaker for class events
Volunteer Lacrosse coach/ Individual coach
Timeline
Administrative Assistant
Red Door Fine Properties
06.2019 - 08.2023
Customer Service Representative
Dominion Valley Country Club
08.2017 - 12.2018
Bachelor of Arts - Communications
University At Albany
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