Nicholas (Kori) Schmalz
Ogden,Ut
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating. As well as a skilled sales-person, dedicated to customer satisfaction. Independent decision-maker driven to positively impact team success.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Bull Oak Clinics
11.2023 - 05.2024
- Created and maintained tracking documents for client information
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Repaired faulty equipment and computers
- Performed opening and closing duties for the building
- Trained new hires on custom software and processes.
Sales Development Representitive
Reddit
10.2022 - 10.2023
- Managed Several communication channels to maintain relationships and build opportunities
- Crafted persuasive sales pitches to communicate value of company products and services.
- Drove positive customer experiences as the face of Reddit as a platform
- Maintained relationships with internal and external contacts to ensure smooth transitions
- Learning new and emerging technologies.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Used data analytics to identify and track sales trends and develop actionable insights.
Millworks Sales Specialist
Lowe's
10.2021 - 10.2022
- Used design software to create custom products
- Managed sales ranging from $600-$25,000
- Maintained customer and vendor relations
- Consistently hit sales targets and exceeded quota by 120%.
- Enhanced customer satisfaction by providing personalized millwork design solutions tailored to individual needs.
- Provided detailed project estimates, ensuring accuracy in pricing and materials needed for successful completion.
- Streamlined the ordering process for improved efficiency, resulting in faster turnaround times for clients.
Head Cashier
Home Depot
10.2018 - 11.2020
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
Associates in Science -
Weber State University
Ogden, Ut05.2021
Skills
- Contract Negotiation
- Customer Relationship Management (CRM)
- Customer Service
- Organization
- Data Management
- Bookkeeping
- Forklift Certified
- Money Handling
- Staff Training and Development
- Employee Scheduling
Timeline
Assistant Manager
Bull Oak Clinics
11.2023 - 05.2024
Sales Development Representitive
Reddit
10.2022 - 10.2023
Millworks Sales Specialist
Lowe's
10.2021 - 10.2022
Head Cashier
Home Depot
10.2018 - 11.2020
Associates in Science -
Weber State University
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