Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
GeneralManager

Nicholas L. Haywood

Glenn Heights,TX.

Summary

Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Talented Dental Assistant with 4 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments. Experienced Information Security Engineer with 5-year history of managing security of physical and cloud infrastructure. Adept at identifying security risks and improving security architecture designs. Proven to maintain efficiency in high-stress situations. Hardworking E5 and Petroleum Supply Specialist with 3 years of military experience. Proficient in handling hazardous materials, maintaining fuel security and optimizing flow for safety and efficiency. Experienced Fuel Handler skilled in operating equipment, transporting petroleum products and performing basic repairs. Team-oriented and self-motivated with flawless safety record. Skilled at organizing and managing petroleum supply movements. Strong communicator and planner with excellent multitasking, organizational and problem-solving abilities.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
2
2
Certificates

Work History

Cyber Security Specialist

Upstart Financial
Allen, TX
08.2018 - 11.2021
  • Represented company's technical security interests to partners to provide bi-directional flow of technical information and best practices in information security.
  • Applied leading theories and concepts to development, maintenance, and implementation of information security standards, procedures, and guidelines.
  • Built relationships and fostered effective communication with legal personnel to conduct practical investigations.
  • Managed anonymous online and phone-call tips, implementing uncovered information into investigation processes to solve cases.
  • Provided consultation and technical services on all aspects of information security.
  • Monitored confidential company data and mitigated hacking through network systems updates.
  • Planned and oversaw configuration changes for security infrastructure platforms.
  • Developed, implemented, and documented security programs and policies and monitored compliance across departments.
  • Validated and verified system security requirements definitions and analyzed system security designs.
  • Delivered network system upgrade on time, under budget and with minimal service interruption.
  • Monitored computer virus reports to determine when to update virus protection systems.
  • Conducted security audits to identify vulnerabilities.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Researched and developed new computer forensic tools.
  • Encrypted data and erected firewalls to protect confidential information.
  • Recommend improvements in security systems and procedures.
  • Monitored use of data files and regulated access to protect secure information.
  • Developed plans to safeguard computer files against modification, destruction or disclosure.
  • Led teams of up to 7 in developing and implementing security systems, resulting in 90% fewer threats

Dental Assistant

Lewisville Dental
Lewisville, TX
08.2016 - 10.2018
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Provided diagnostic information by exposing and developing radiographic studies.
  • Prepared and arranged instruments, medications and required materials for dental procedures.
  • Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Managed office schedules and calendars to coordinate administrative planning and execution.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
  • Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Used multiple of software to document and maintain patient information and health background.
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
  • Assisted dentist with paperwork and billing protocol for both routine and less common procedures.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Sterilized rooms and prepped equipment and instruments for 10 procedures daily.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Sterilized rooms and prepped equipment and instruments for 10 procedures daily

Petroleum Supply Specialist (92F)

US Army
Fort Bliss, TX
03.2010 - 03.2013
  • Supervised reception, storage and shipping of fuel.
  • Logged all transactions in real time to keep tracking system updated.
  • Regulated variables such as temperature and pressure to maintain optimal flow.
  • Conducted research to address shipping errors and packaging mistakes.
  • Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
  • Handled day-to-day shipping and receiving.
  • Negotiated with 4 different freight companies and received annual contracts.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Managed annual freight budget.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
  • Operated equipment such as forklifts, pallet jacks and cherry pickers.
  • Organized supply routes and schedules to boost fuel shipping efficiency.
  • Created spreadsheets using software applications and conducted basic recordkeeping and inventory management procedures.
  • Assembled refueling systems and equipment and performed quality assurance.
  • Tested fuel products and handled hazardous materials.
  • Handled and transported fuel to vehicles and aircraft.
  • Oversaw and motivated team of 13 employees in warehouse to increase efficiency by 90%.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Integrated warehouse operations with existing and new business processes.

Education

Associate of Science - Computer Science And Programming

Cedar Valley College
Lancaster, TX
08.2020 - Current

Graduate - Dental Assisting

Stanford-Brown College
11.2013 - 08.2014

High School Diploma -

Cedar Hill High School
Cedar Hill, TX
08.2003 - 06.2007

Skills

Electronic Charting

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Accomplishments

  • U.S. Army (VETERAN)
  • Petroleum Supply Specialist -Handled HAZMAT Material -Inventory Control of Materials -Distributed Bulk Packages -Operated Pipeline Systems -Managing of Fuel Supplies
  • Supervised team of 13 staff members.
  • Resolved product issue through consumer testing.
  • Ft. Bliss, TX.
  • Ft. Jackson, SC
  • Ft. Lee, VA.
  • Qatar, Saudi Arabia
  • Bahrain

Certification

-Registered Dental Assistant (RDA)

Timeline

Associate of Science - Computer Science And Programming

Cedar Valley College
08.2020 - Current

Cyber Security Specialist

Upstart Financial
08.2018 - 11.2021

Dental Assistant

Lewisville Dental
08.2016 - 10.2018

Graduate - Dental Assisting

Stanford-Brown College
11.2013 - 08.2014

Petroleum Supply Specialist (92F)

US Army
03.2010 - 03.2013

High School Diploma -

Cedar Hill High School
08.2003 - 06.2007

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Nicholas L. Haywood