NICHOLAS "LANDON" SMITH
Mount Airy,NC
Summary
NS Summary Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Manager
Magnolia Wash Holdings
01.2021 - Current
- Monitored staff performance and addressed issues
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Education
High School Diploma -
North Surry High School
Skills
- Performance Management
- Policy Implementation
- Strategic Planning
- Operations Management
- Time Management
- Employee Training and Development
- Team Leadership
- Complex Problem-solving
Additional Information
- Trained employees on additional job positions to maintain coverage of roles. Exercised good judgment and decision-making in escalating concerns and resolving issues. Completed thorough opening, closing and shift change functions to maintain operational standards each day. Coached, mentored and trained team members in order to improve their job performance.
Timeline
Manager
Magnolia Wash Holdings
01.2021 - Current
High School Diploma -
North Surry High School
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