NICHOLAS M. COX

Work History

Hotel Blackhawk & The Current Iowa

02.2021 - Current

Directly manage all aspects of operations for two separate hotel locations with a combined 208 guest rooms,
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Frontier Hospitality Group

09.2014 - 02.2021

Stable and progressive work history, strong work ethic
Experienced in marketing through many medias - print, social, radio, television, direct mail
Strong & proven relationship building skills with internal & external clients
Exceeded company budgeted goals for five distinct products
Oversaw and managed staff of 75+ employees
Excellent organizational skills, detail oriented
Strategic Selling
Food and Bar Menu development for four distinct food concepts
Well versed in Aloha POS, InnFusion Sales, Choice Advantage Software, CHORUM Software, Open Table Reservation System, Microsoft Office
Maintained current & researched new vendor partners to obtain procurement of most cost effective, high quality goods to support sales in all areas of food, beverage & catering
Oversaw and maintained consistent marketing messaging by social media, TV, radio, strategic paper and trade magazine ad placements to have the largest impressions per dollar spent
Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings
Connected with prospects through multipronged approaches, including trade shows, cold calling and local-area networking
Captured and completed sales with customer-savvy quotes, proposals and contract management strategies.

Heart of America

02.2003 - 08.2014

Thunder Bay Grille/Figge Art Museum, Davenport, Iowa 2006-2014
Johnny's Italian Steakhouse, Peoria, Illinois 2003-2006
Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances for every aspect of business
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste
Development and execution of concept development including food, bar wine menus, restaurant decor & marketing collateral
Recognized and tapped talented staff to fill key positions and maximize productivity within company
Trained and promoted 16 hourly staff members to management.