Nicholas Malik Porter
Batesville,MS
Summary
Driven worker with exceptional record of accomplishment in exceeding sales, service, performance targets, customer service, and child development. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. High-energy team player ready to leverage abilities to positively impact sales numbers and promote company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Teen Director
LOU Barksdale Boys & Girls Club Of North MS
05.2023 - Current
- Increased Teen Director program attendance by establishing strong relationships with local schools and community organizations increasing ADA
- Developed innovative programs for teens, resulting in increased engagement and participation.
- Collaborated with staff to create a safe and inclusive environment for all participants.
- Enhanced communication between the Teen Director program and parents by implementing regular updates through newsletters and social media.
- Coordinated special events and field trips that enriched the overall program experience for participants.
- Established partnerships with local businesses to provide internships for interested teens within the program.
Youth Development Staff
LOU Barksdale Boys & Girls Club Of North MS
08.2015 - 05.2023
- Enriching day to day life of children teaching Health/ Life skills, Educational/ Career development, and Character/ Leadership Development.
- Provided ongoing mentorship to support personal growth and development of young people, fostering resilience in the face of adversity.
- Increased youth engagement by integrating relevant activities and programs into the curriculum.
Sales Associate/Bookkeeper
Barnes & Noble
08.2018 - 09.2019
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
Rue 21
05.2016 - 06.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
South Panola High School
Batesville, MS4 2018
No Degree - MDS in Education, Marketing, Entrepreneurship
University of Mississippi
University, MSSkills
- Strategic planning
- Energetic self-starter
- Listening skills
- Outgoing personality
- Excellent communication skills
- Negotiations
- Customer- and service-oriented
- Quality assurance
- Public Speaking
- Program Management
- Creative Thinking
- Community Outreach
- Leadership Development
- Staff Supervision
Accomplishments
- Phi Beta Sigma Fraternity, Inc. (Spring 2019)
- Achieved Club of the year for The Boys and Girls Club North MS region from 2021-2023 through effectively helping maintain high ADA, outstanding leadership, and community outreach.
- Spring 19' Initiate of The Eta Beta Chapter of Phi Beta Sigma Fraternity, Inc where I serve as 2nd Vice President in charge of Recruitment and Zeta Relations. Step Captain/ Stroll Captain in charge of creating unique stepshows, yardshows, and strolls that are pleasing to the eye of the public.
- Luckyday Associate (Fall 2018-Spring 2019)
- Maintained great academic standing with at least a 3.0 while being active on campus helping plan events for luckyday community such as Breakfast on break, games nights, and barbershop talks for men.
- MPower Mentee (Fall 2018)
-Interacted with individuals of other races to promote culture and diversity at The University of Mississippi.
Certification
CPR
Affiliations
- Spring 2019 Initiate of The Eta Beta Chapter of Phi Beta Sigma, Fraternity Inc.
Timeline
Teen Director
LOU Barksdale Boys & Girls Club Of North MS
05.2023 - Current
Sales Associate/Bookkeeper
Barnes & Noble
08.2018 - 09.2019
Sales Associate
Rue 21
05.2016 - 06.2017
Youth Development Staff
LOU Barksdale Boys & Girls Club Of North MS
08.2015 - 05.2023
High School Diploma -
South Panola High School
No Degree - MDS in Education, Marketing, Entrepreneurship
University of Mississippi
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