Nicholas "Nick" Whitener
Customer Service
Winston-Salem,NC
Summary
To seek and maintain a full-time position that offers opportunities and room to grow, utilizing interpersonal, excellent time management and problem-solving skills. I am a hard-working potential employee who is eager to find the right fit, given the opportunity.
Overview
2
2
years of professional experience
Work History
DME/Medical Equipment Technician
Aerocare
Greensboro, NC
09.2020 - 05.2021
- Inspected, tested and calibrated medical equipment before installing.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked flexible hours; night, weekend, and holiday shifts, with on-call rotation which involves a 24/7/365 operation
- Assist with the pick-up, delivery and set up of medical equipment, using a company provided vehicle to facilities and patient homes
- Partner with Service Manager, Sales and Service Teams and customers to resolve issues and improve service
- Coordinate daily work assignments with field and warehouse
Company sold, position eliminated
Server/Trainer Coordinator
Sixty-Six Grill And Taphouse
Winston Salem, NC
10.2020 - 03.2021
Server/Bartender
Carolina Ale House
Winston Salem, NC
08.2018 - 10.2019
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
- Worked flexible hours; night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
Education
Associate of Applied Science - Business Administration And Management
Virginia Highlands Community Coolege
Abingdon, VABusiness Administration And Management
Forsyth Community College
Winston Salem, NCSkills
Teambuilding skills
Flexible & Adaptable
Critical thinking
Conflict Resolution
Ability to work independently
Committed to providing excellent customer service with the ability to adapt and multitask in a multitude of situations
Timeline
Server/Trainer Coordinator
Sixty-Six Grill And Taphouse
10.2020 - 03.2021
DME/Medical Equipment Technician
Aerocare
09.2020 - 05.2021
Server/Bartender
Carolina Ale House
08.2018 - 10.2019
Business Administration And Management
Forsyth Community College
Associate of Applied Science - Business Administration And Management
Virginia Highlands Community Coolege