Travel, Photography, Film, Pickleball
Nicholas R. Nash
Houston,TX
Summary
Dynamic professional with a proven track record at BIEL & Co., excelling in operations management and relationship building. Adept at streamlining processes and enhancing service delivery, I leverage strong communication skills and meticulous documentation practices to drive compliance and efficiency. Committed to continuous improvement and delivering exceptional results in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Agency Coordinator/Boarding Agent
BIEL & Co., 2829 East Sam Houston Parkway S., Pasadena, Texas 77503
04.2024 - Current
- Follow all safety protocols and quality standards in arranging transport of vessels in and out of port.
- Board and directly communicates with the vessel's captain ensuring timely resolution of custom information, and all cargo operations and documentation, as necessary to move the vessel in and out of port.
- Managed documentation processes, maintaining accurate records for compliance and reporting.
- Supported charterers/owners by organizing data input and accounting for each vessel's port call.
- Collaborated with cross-functional teams to streamline operational processes and improve service delivery.
- Researched industry trends to support strategic planning initiatives within the agency.
- Worked with a full range of vessels i.e., containers, car carriers, dry bulk, LPG's, chemicals, gases, and crude oil.
Sales Associate
River Street Sweets
10.2023 - 12.2023
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions accurately and efficiently at point of sale.
- Maintained cleanliness and organization of retail space to promote positive atmosphere.
- Collaborated with team members to meet daily sales targets and improve store performance.
- Participated in training new staff on operational procedures and customer service standards.
- Provided product knowledge and recommendations to customers, boosting satisfaction levels.
Sound Design, Production Assistant
Contracted
2019 - 2023
- Coordinated production schedules and workflow to optimize efficiency across multiple projects.
- Assisted in sound design, ensuring personal expertise in operation and mixing techniques.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Streamlined communication between departments to enhance collaboration and reduce delays.
- Trained new team members on operational procedures and safety protocols to promote a safe work environment.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Arts - Film And Sound Design
Savannah College of Art And Design
Savannah, GA06-2023
High School Diploma -
Lutheran High North High School
Houston, TX05-2015
Skills
- Sales support
- Operations management
- Relationship building
- Time management abilities
- Agency operations
- Teamwork
- Excellent communication
- Verbal and written communication
- Phone and email etiquette
- Documentation and recordkeeping
- Task prioritization
- Self motivation
- Adaptability
- Continuous improvement
- Problem-solving abilities
- Attention to detail
Accomplishments
- Achieved certification through effectively completing Basic Principles of Chartering and Brokerage Course presented by Association of Ship Brokers and Agents of (USA) Inc.
- Achieved Agent Certification by completing Agent Examination with accuracy and efficiency, October 2024, presented by ASBA.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Proficient in Microsoft Office Suite: Outlook, Power Point, Word and Excel
- Adobe Creative Cloud: Premiere, Photoshop
- After Effects: Media Encoder, and Lightroom
Certification
Certified Agent via ASBA for current employment with Biel & Co.
Interests
Timeline
Agency Coordinator/Boarding Agent
BIEL & Co., 2829 East Sam Houston Parkway S., Pasadena, Texas 77503
04.2024 - Current
Sales Associate
River Street Sweets
10.2023 - 12.2023
Sound Design, Production Assistant
Contracted
2019 - 2023
Bachelor of Arts - Film And Sound Design
Savannah College of Art And Design
High School Diploma -
Lutheran High North High School