Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Ray Medina

Port St Lucie ,FL

Summary

Proven Fulfillment Operations Specialist with a track record of enhancing team productivity and project completion at Amazon. Expert in critical thinking and problem resolution, demonstrated project leadership qualities and successful employee training. Bilingual and detail-oriented, consistently exceeding performance metrics by fostering teamwork and flexibility.

Overview

10
10
years of professional experience

Work History

Fulfillment Operations Specialist

Amazon
03.2020 - Current
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.


  • Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.


  • Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.


  • Motivated and trained employees to maximize team productivity.


  • Championed employee engagement efforts by organizing team-building activities and consistently providing constructive feedback.

Automotive Technician

TBC Corporation
01.2016 - 03.2020
  • Conducted comprehensive inspections, accurately identifying and addressing issues before they escalated into costly repairs.


  • Consistently met or exceeded performance metrics related to service quality, speed, and customer satisfaction benchmarks.


  • Performed detailed analysis of customers'' vehicles needs which led to customized recommendations tailored specifically for each individual client.


  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.


  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.

Security Liaison

Miami Management
10.2014 - 01.2016
  • Served as the primary point of contact, fostering strong relationships between residents and visitors.


  • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.


  • Coordinated with residents to address specific concerns or requests related to their personal security arrangements.

Education

Miami Sunset Senior High School
Miami, FL
06.2013

Skills

  • Teamwork and flexibility
  • Detail orientated
  • CPR certified
  • Bilingual
  • Time Management
  • Critical Thinking
  • Problem Resolution

Timeline

Fulfillment Operations Specialist

Amazon
03.2020 - Current

Automotive Technician

TBC Corporation
01.2016 - 03.2020

Security Liaison

Miami Management
10.2014 - 01.2016

Miami Sunset Senior High School

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Nicholas Ray Medina