Nicholas Ray Medina
Port St Lucie ,FL
Summary
Proven Fulfillment Operations Specialist with a track record of enhancing team productivity and project completion at Amazon. Expert in critical thinking and problem resolution, demonstrated project leadership qualities and successful employee training. Bilingual and detail-oriented, consistently exceeding performance metrics by fostering teamwork and flexibility.
Overview
10
10
years of professional experience
Work History
Fulfillment Operations Specialist
Amazon
2020.03 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Motivated and trained employees to maximize team productivity.
- Championed employee engagement efforts by organizing team-building activities and consistently providing constructive feedback.
Automotive Technician
TBC Corporation
2016.01 - 2020.03
- Conducted comprehensive inspections, accurately identifying and addressing issues before they escalated into costly repairs.
- Consistently met or exceeded performance metrics related to service quality, speed, and customer satisfaction benchmarks.
- Performed detailed analysis of customers'' vehicles needs which led to customized recommendations tailored specifically for each individual client.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Security Liaison
Miami Management
2014.10 - 2016.01
- Served as the primary point of contact, fostering strong relationships between residents and visitors.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Coordinated with residents to address specific concerns or requests related to their personal security arrangements.
Education
Miami Sunset Senior High School
Miami, FL06.2013
Skills
- Teamwork and flexibility
- Detail orientated
- CPR certified
- Bilingual
- Time Management
- Critical Thinking
- Problem Resolution
Timeline
Fulfillment Operations Specialist
Amazon
2020.03 - Current
Automotive Technician
TBC Corporation
2016.01 - 2020.03
Security Liaison
Miami Management
2014.10 - 2016.01
Miami Sunset Senior High School