Nicholas S. Torres
Lancaster,CA
Summary
Highly accomplished and results-driven District Operations Manager, with over 20 years of progressive experience in the beverage and logistics industry. Proven ability to optimize efficiency, evidenced by consistently exceeding productivity targets and reducing operational costs. Expert in startegic planning, resource management and fostering collaborative teams to achieve company goals. Known for reliable leadership and adaptability in fast-paced environments. Seeking a challenging full-time role to leverage expertise and contribute significant contributions to your company.
Overview
18
18
years of professional experience
Work History
District Operations Manager
Sparkletts/Primo Brands
08.2022 - Current
- Lead, motivate and support a large team of 70+ associates, within a time sensitive and demanding environment, ensuring consistent operational performance delivering products and meeting sales goals for a billion dollar company.
- Evaluate and coach associates with a "safety first" culture, through awareness, daily training and accountability.
- Verified associates are up-to date with medical cards, licenses and DOT qualified.
- Created a positive work environment through positive communication, enthusiasm and high morale.
- Regularly participate in route rides with associates, to ensure associates performance and safety protocols, and confirm customer satisfaction.
- Interacted well with customers and vendors to build connections and nurture long lasting relationships.
- Assign associates deliveries according to demand to support production needs and optimize efficiency.
- Responsible for maintaining staffing levels through talent acquisitions, development and retention.
- Maintain adequate stock levels of consumables required for daily operations without interruption or delay in service provision.
- Ensure accurate inventory levels through monthly cycle counts and audits.
- Manage warehouse labor, equipment, inventory and budgets through Profit and Loss statements.
- Effectively communicate and collaborate with all support teams, including, Production, Transportation, Safety, Fleet, Quality Assurance and Human Resources.
Operations Manager/CEO
CAL MED Services, LLC
01.2007 - 01.2021
- Coordinated effectively with medical professionals to ensure comprehensive patient care during course of treatment plans.
- Provided exceptional customer service, establishing trust with patients to maintain long-term relationships.
- Trained technicians to maintain a safe and sterile treatment environment, adhering to strict sanitation protocols and medical standards.
- Supervised technicians and kept them compliant with company policies, procedures and OSHA.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill treatment plans.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality, resulting in increased bookings
Education
Defensive Driving And Trainer Course
SMITH SYSTEM
Arlington, TX11-2024
Employee Management -
TRAKSTAR ACADEMY
Remote01-2024
Business Administration & Management
U.E.I. College
Van Nuys, CA06-2005
High School Diploma -
Van Nuys High School
Van Nuys, CA06-2003
Skills
- Exceptional team management and leadership
- Excellent customer service, communication and analytical expertise
- Track record of exceeding multiple department goals
- Staff training and development
- Strategic planning and execution
- Warehouse, inventory & operations management
- Cost reduction and budget management
- Issue resolution
- DOD approved clearance
- Class B commercial license
Languages
English
Spanish
Timeline
District Operations Manager
Sparkletts/Primo Brands
08.2022 - Current
Operations Manager/CEO
CAL MED Services, LLC
01.2007 - 01.2021
Defensive Driving And Trainer Course
SMITH SYSTEM
Employee Management -
TRAKSTAR ACADEMY
Business Administration & Management
U.E.I. College
High School Diploma -
Van Nuys High School
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