Nicholas T Lu
San Francisco,CA
Summary
Dedicated and experienced in the food service industry for over 5 years, I have always strived for exceptional hospitality with a genuine passion for the world of food and drinks. Committed to continuous learning and professional development, I continue to travel the world to expand my culinary knowledge and understanding of diverse cultures and cuisines, bringing a global perspective to the approach in my hospitality career.
Overview
8
8
years of professional experience
Work History
Bartender
Mawashigeri
03.2023 - 11.2023
- Served traditional Japanese drinks at a small, 8 seated bar in Shinjuku, Tokyo
- Interacted with locals and tourists and provided hospitality through conversations and cocktails, developing a loyal clientele
- Kept bar presentable and stocked through inventory management and cleanliness
- Experienced dealing with overly intoxicated guests with professionalism, and preventing excessive guest intoxication
Server/Expo
Villon
08.2022 - 03.2023
- Serving, expo, and room service at the San Francisco Proper Hotel under Forbes Standards
- Learning and adjusting to a seasonally changing menu, understanding key components in a dish through knowledge of ingredients and tasting
- Learning about various wines and understanding the importance of pairings to entice guests
- Offering a seamless and memorable dining experience to guests by understanding punctuality of when each course should be fired through clear communication and teamwork
Food And Beverage Supervisor
Humphry Slocombe
05.2018 - 03.2020
- Food handling, inventory and ordering, cash management, staff shift scheduling, opening/closing storefront
- Analyzing storefront net sales through understanding of POS system and seasonal sale patterns, adjusting staff scheduling and inventory stock accordingly
- Contributing to lucrative in-store marketing by adjusting strategies to entice guests interests based off of consumer feedback and personal points of view
- Represented and worked for the catering team at public/private events
Food And Beverage Supervisor
Smitten Ice Cream
05.2016 - 06.2018
- Food handling & service, cash management, inventory and ordering, opening/closing storefront
- Food production & kitchen preparations
- Understanding trends of popular food items and orders to ensure that we never sold out by properly prepping in house batches of ice cream and toppings before service, without unnecessary excess leading to waste and profit loss
- Improved in-store marketing by offering insight on what to order through menu knowledge, and customer/staff favorites
Front of the House
Zen Izakaya
05.2017 - 11.2017
- Host, server, & assistant floor manager
- Organized reservations, private events, and special events
- Responsibility of greeting guests in a cordial manner and communicating any dietary restrictions
- Offered timely service, understanding dish prep time and coursing according to guests dining pace
- Offering bilingual communications with chefs and floor staff to ensure a seamless service
Education
Sacred Heart Cathedral Preparatory
GED -
College of San Mateo
San Mateo, CASkills
- Strong Work Ethic
- Hospitality
- Team Player
- Bilingual Communications
- Cleanliness
- Efficiency
Timeline
Bartender
Mawashigeri
03.2023 - 11.2023
Server/Expo
Villon
08.2022 - 03.2023
Food And Beverage Supervisor
Humphry Slocombe
05.2018 - 03.2020
Front of the House
Zen Izakaya
05.2017 - 11.2017
Food And Beverage Supervisor
Smitten Ice Cream
05.2016 - 06.2018
Sacred Heart Cathedral Preparatory
GED -
College of San Mateo
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