Nicholas Vincent Matamoros
Summary
Dedicated and adaptable professional with a diverse background encompassing roles in the service industry, customer-facing positions, and a valuable internship experience in the psychology field. Possessing a strong work ethic developed through various restaurant jobs, a cashier position, and guiding tours, I bring a unique blend of interpersonal skills, empathy, and a passion for helping others to the field of psychology. Eager to leverage my practical experience and theoretical knowledge gained during my time at George Mason University to contribute positively to any work environment. Strong communication abilities, a keen understanding of human behavior, and a commitment to providing exceptional patient care make me a valuable addition to any clinical setting.
Overview
2
2
years of professional experience
Work History
Barback/Assistant Server
Gold Key | PHR
06.2022 - 06.2024
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
Admissions Outreach Fellow
GMU Office Of Admissions
09.2023 - 05.2024
- Networked and built strong presence with peers to facilitate professional relationships.
- Collaborated with Fellows to optimize tour routes and provide the best experience for students
- Provided detailed information about George Mason to local high school and middle school students
- Memorized the layout of the campus
- Assisted with regular outreach events to incoming or potential students
Cashier
Walgreens
07.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs, as well as assisting with returns or refunds.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Clinical Psychology
George Mason University
Fairfax, VA06.2025
Skills
- Customer Assistance
- Multitasking
- Thrives Under Pressure
- Conflict Resolution
- Complex Problem-Solving
- Inventory Tracking
- Staff Training
- Time Management
- Spatial Awareness
- Friendly Demeanor
- Quick Learner
- Cleaning and Sanitizing
Timeline
Admissions Outreach Fellow
GMU Office Of Admissions
09.2023 - 05.2024
Cashier
Walgreens
07.2022 - 08.2022
Barback/Assistant Server
Gold Key | PHR
06.2022 - 06.2024
Bachelor of Science - Clinical Psychology
George Mason University
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