Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholaus Moniuszko

Phoenix,AZ

Summary

Dynamic professional with extensive experience at Lids Sports Group, excelling in new hire training and team leadership. Proven track record in enhancing store operations and customer relations, fostering a productive environment. Skilled in creative problem solving and outstanding communication, driving employee development and maximizing sales through innovative merchandising strategies.

Overview

8
8
years of professional experience

Work History

Authorized Trainer

Lids Sports Group
03.2024 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Store Manager

Lids Sports Group
12.2021 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Assistant Store Manager

Lids Sports Group
11.2020 - 12.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Courtesy Clerk

Kroger
08.2017 - 08.2019
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.

Baseball Umpire

Livonia Junior Athletic League
03.2018 - 10.2018
  • Promoted good sportsmanship among players.
  • Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
  • Fielded questions from athletes and coaches regarding specific scenarios and calls.
  • Promoted fair play by consistently enforcing baseball regulations throughout each match.

Education

Adlai E. Stevenson High School
Livonia, MI

Skills

  • New hire training
  • Planning and coordination
  • Public speaking
  • Creative problem solving
  • Customer Service
  • Customer Relations
  • Multitasking and organization
  • Store Operations
  • Team leadership
  • Outstanding communication skills

Timeline

Authorized Trainer

Lids Sports Group
03.2024 - Current

Store Manager

Lids Sports Group
12.2021 - Current

Assistant Store Manager

Lids Sports Group
11.2020 - 12.2021

Baseball Umpire

Livonia Junior Athletic League
03.2018 - 10.2018

Courtesy Clerk

Kroger
08.2017 - 08.2019

Adlai E. Stevenson High School

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