NICHOLAUS POPE
1110 Redwood St. Apt-214 Las Vegas,NV
Summary
Results-driven business professional with extensive experience in transportation operations. Expertise in vehicle navigation prioritizing safety and efficiency while ensuring passenger comfort. Proven ability to enhance customer satisfaction through reliable service and effective communication. Demonstrated success in operating a variety of vehicles, adapting to changing conditions, and resolving issues proactively.
Overview
17
17
years of professional experience
Work History
Uber Driver
Uber
Las Vegas, USA
03.2018 - Current
- Ensured passenger safety by adhering to all safety protocols during drives.
- Picking up and dropping off customers at requested destinations
- Provided guests with insights on city and attractions to enhance their experience.
- Navigated city routes efficiently to ensure timely passenger pickups.
- Communicated effectively with passengers to enhance their ride experience.
Fixed Route Driver
MV Transportation
Las Vegas, USA
11.2017 - 08.2020
- Delivered exceptional customer service by assisting passengers with boarding and debarking processes
- Communicating pertinent information, and responding accordingly in the event of an emergency
- Adapted to variable working conditions, including traffic, adverse weather, and passenger incidents, ensuring safe and timely transport
Photographer
DIGI PHOTO
Las Vegas, USA
09.2015 - 11.2017
- Taking photos of the guest for souvenir packages
- I greeted and interacted with guests answering any questions they might have had
- I sold souvenir packages to guests
- I trained new employees.
Cab Driver
DESERT CAB, INC
Las Vegas, USA
04.2010 - 09.2015
- I was responsible for driving locals and visitors around the Las Vegas Valley
- I ensured all passengers arrived at their destinations in a safe and timely manner
- I had zero accidents while employed at Desert Cab
- During my employment, I always booked in the top 10% of the company's daily monetary average
Warehouse
CITY MERCHANDISE, INC
Las Vegas, USA
06.2009 - 01.2012
- In charge of the warehouse for souvenirs going to hotels, casinos and gift shops in Las Vegas, California, Arizona and Omaha
- Ensure the highest level of customer service for approximately 50 customers
- Pull, price and pack orders in the warehouse
- Accept and stock deliveries from New York and China
- Complete monthly inventories
Donation Ambassador
GOODWILL OF SOUTHERN NEVADA
Las Vegas, USA
12.2008 - 06.2009
- I oversaw all daily warehouse duties
- This consisted of the following: I received and unloaded the donation trucks as they arrived from various sites
- My team members and I organized the donated merchandise and categorized them by bins and locations
- I also worked at specific site locations collecting donated goods and interacting with the public
Education
Dental Assisting Certificate -
ANTHEM INSTITUTE
Las Vegas, NV01-2010
Real Estate -
WESTERN NEVADA COMMUNITY COLLEGE
Carson City, NV05-2008
General Education -
CHEYENNE HIGH SCHOOL
Las Vegas, NV06-1998
Skills
- Customer Service
- General Office Skills
- Verbal and Written Correspondence
- Computer Literate
- Marketing & Sales
- Route navigation
- Vehicle maintenance
- Safety compliance
- Time management
- Customer relationship management
- Problem solving
- Effective communication
- GPS navigation
- Self motivation
- Communication skills
- Special needs passengers
- Local and long distance driving
- Local Area Knowledge
- Disability awareness
- Traffic laws and regulations
- Defensive driving practices
References
UPON REQUEST
Timeline
Uber Driver
Uber
03.2018 - Current
Fixed Route Driver
MV Transportation
11.2017 - 08.2020
Photographer
DIGI PHOTO
09.2015 - 11.2017
Cab Driver
DESERT CAB, INC
04.2010 - 09.2015
Warehouse
CITY MERCHANDISE, INC
06.2009 - 01.2012
Donation Ambassador
GOODWILL OF SOUTHERN NEVADA
12.2008 - 06.2009
Dental Assisting Certificate -
ANTHEM INSTITUTE
Real Estate -
WESTERN NEVADA COMMUNITY COLLEGE
General Education -
CHEYENNE HIGH SCHOOL