Nichole Allen
Lansing,IL
Summary
Skilled Finance Manager, adept in financial management and fostering team dynamics. Excelled in budget forecasting, achieving successful audit results, and mentoring staff. Demonstrated proficiency in Microsoft office applications and a commitment to HIPAA compliance, significantly enhancing operational efficiency and compliance standards.
Overview
16
16
years of professional experience
Work History
Financial Services Representative
Advocate Health Care
09.2020 - Current
- Created reports using Microsoft office software.
- Implemented effective internal controls to mitigate risks associated with financial misstatements or fraud incidents.
- Created and maintained precise and accurate reports.
- Developed financial projections and forecasts to guide investment decisions.
- Complied with established internal controls and policies.
- Supported financial director with special projects and additional job duties.
- Tracked budget forecasts and monitored budget performance.
- Analyzed financial trends and provided detailed financial reports to management.
- Produced financial statements and reports to comply with regulations.
Finance Manager
KAM Alliance
08.2020 - Current
- Reviewed documentation and identified financial discrepancies where applicable.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Developed comprehensive financial reports for executive decision-making support.
- Evaluated procurement needs and projected expenditures.
- Facilitated cross-department communication to ensure consistent understanding of budgetary goals and constraints.
- Improved financial efficiency by analyzing budgetary data and identifying areas for cost reduction.
- Achieved successful audit results through diligent record-keeping and strict adherence to internal controls.
- Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.
- Collaborated with management teams to establish realistic budgets that support organizational growth objectives.
- Created and updated expenditure reports in Sage.
- Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
- Fostered a culture of accountability within the finance department, emphasizing the importance of meeting deadlines and delivering accurate financial data to stakeholders.
- Successfully managed multiple, concurrent projects by prioritizing tasks and allocating resources efficiently.
- Assisted with recruiting, interviewing, and hiring new department employees.
Quality Audit Specialist
Blue Cross and Blue Shield
01.2020 - 06.2020
- Coordinated the transfer of medical records to correct chart placement.
- Maintained quality review guidelines and standardized auditing tools for all HEDIS tasks to ensure detailed and accurate monitoring of performance and to ensure quality goals are met.
- Identified areas for focused and random audits and oversaw the quality review and data collection activities.
- Coordinated the quality review activities by the HEDIS site leaders, ensuring all quality reviews were conducted timely and accurately.
- Implemented a continuous quality improvement program for HEDIS by developing quality review tools to ensure detailed and accurate monitoring of performance is completed timely.
- Maintained HEDIS educational tools/resources, including training curriculum, presentations, and materials. Coordinated in-service activities and staff development initiatives to meet training objectives.
- Served as a Privacy Officer and maintained up-to-date knowledge of federal and state privacy laws and HIPAA regulations.
- Perform/manage chart audits for compliance and accuracy.
- Daily Verification of insurance claims in QSHR.
- Tracked/completed all third-party medical record requests.
- Demonstrated adaptability as an Audit Specialist by effectively managing shifting priorities in response to evolving organizational needs.
- Assisted in maintaining compliance with regulatory requirements through diligent monitoring and reporting of audit findings.
Unit Secretary
Rush Oak Park Hospital
08.2016 - 02.2020
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
Unit Clerk
Loretto Hospital
09.2008 - 03.2017
- Ensured maintenance of all documentation needed for new patient charts.
- Audited discharged charts for accuracy and compliance.
- Maintained storage within for medical records charts.
- Provide staff with unit requirements: safety, location of policies, onboarded new staff to desk manager role.
- Inventoried/ordered/maintained unit stock daily.
- Entered physician orders to hospital’s medical record system.
- Provided front line administration support to staff and visitors.
Education
Bachelor of Science - Healthcare Administration
Purdue Global University
Lafayette, IN06.2022
Skills
- Customer Service
- HIPAA Compliance
- Verbal and written communication
- Teamwork orientation
- Budget Planning
- Monthly Reporting
- Budget Forecasting
- Microsoft Office proficiency
- Financial Management
- Onboarding
- Cost Control
Timeline
Financial Services Representative
Advocate Health Care
09.2020 - Current
Finance Manager
KAM Alliance
08.2020 - Current
Quality Audit Specialist
Blue Cross and Blue Shield
01.2020 - 06.2020
Unit Secretary
Rush Oak Park Hospital
08.2016 - 02.2020
Unit Clerk
Loretto Hospital
09.2008 - 03.2017
Bachelor of Science - Healthcare Administration
Purdue Global University
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