Nichole Austin
Philadelphia,PA
Summary
Dedicated to offering exceptional assistance to team members and clients. I'm skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Radiologic Technologist
St. Mary Medical Center-Langhorne Physician Services
2023.09 - Current
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
Guest Service Associate
Target
2021.12 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Student Nurse Assistant
St. Mary Medical Center-Langhorne Physician Services
2022.08 - 2023.05
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Worked alongside experienced nursing professionals to learn new procedures.
- Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
Education
Bachelor of Science - Radiology
Holy Family University
Philadelphia, PA05.2025
High School Diploma -
Arts Academy At Benjamin Rush
Philadelphia, PA06.2018
Skills
- Time Management
- Organization and Efficiency
- Data Inputting
- Active Listening
- Answer Telephones
- Paperwork Coordination
- Critical Thinking
- Patient Scheduling
- Typing and Filing
- Medical Writing
- Front Desk Operations
Certification
- First Aid/CPR Certified
Timeline
Student Radiologic Technologist
St. Mary Medical Center-Langhorne Physician Services
2023.09 - Current
Student Nurse Assistant
St. Mary Medical Center-Langhorne Physician Services
2022.08 - 2023.05
Guest Service Associate
Target
2021.12 - Current
Bachelor of Science - Radiology
Holy Family University
High School Diploma -
Arts Academy At Benjamin Rush
- First Aid/CPR Certified
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