Summary
Overview
Work History
Education
Skills
Timeline
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Nichole Beebe

Grand Island,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Assistant Merchandising Manager

Rite-Aid Pharmacy
05.2022 - Current
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Built positive relationships with vendors for consistent and reliable supply of products.
  • Maintained updated product knowledge to successfully educate and advise customers.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Interacted with customers to obtain feedback and drive satisfaction.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Developed and implemented successful strategies to increase sales and profits.

Restaurant Front of House Manager

The Cowfish
01.2020 - 03.2020
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Performed cash handling activities and secured nightly bank deposits.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Utilized upselling techniques to maximize revenue and increase customer satisfaction.
  • Emphasized guest satisfaction during departmental meetings and focused on continuous improvement.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Resolved guests complaints while maintaining positive customer environment.
  • Analyzed customer feedback and implemented strategies to improve customer satisfaction.

Lead Corporate Trainer

The Cowfish
01.2014 - 01.2020
  • Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
  • Collected information about company objectives and employee deficiencies in order to assess training needs.
  • Coached new managers on store procedures, policies and customer service, bolstering customer retention by [Number]%.
  • Created training programs and instructional materials to further educate personnel.
  • Monitored employee progress and gave feedback to management and additional training requirements.
  • Developed training programs to meet company objectives.

Server Trainer

Mellow Mushroom Pizza Bakers
08.2011 - 01.2014
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Assisted in new server onboarding and orientation to cultivate seamless transitions.
  • Monitored new server performance and offered continuous support throughout training period.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Customer Service Specialist Head Cashier

Dick's Sporting Goods, Inc
06.2010 - 07.2011
  • Counted money in drawers at beginning and end of each shift.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Answered product questions using knowledge of sales and store promotions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Redeemed coupons to discount purchases.

Manager Trainee/Store Manager in Training

Olympia Sports
06.2006 - 05.2010
  • Completed store operational requirements by scheduling and assigning employees; following up on work results
  • Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
  • Formulated pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
  • Maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

Education

Esthetics Program -

Mitchell’s Academy
Raleigh, NC

General Studies -

Silver Creek High School
Silver Creek, NY

Skills

  • Scheduling
  • Training
  • Goal Oriented
  • Positive Attitude
  • Time Management
  • Flexible
  • Self-Starter
  • Problem Solver
  • Guest Oriented
  • Organized
  • Motivator
  • Multitasker

Timeline

Assistant Merchandising Manager

Rite-Aid Pharmacy
05.2022 - Current

Restaurant Front of House Manager

The Cowfish
01.2020 - 03.2020

Lead Corporate Trainer

The Cowfish
01.2014 - 01.2020

Server Trainer

Mellow Mushroom Pizza Bakers
08.2011 - 01.2014

Customer Service Specialist Head Cashier

Dick's Sporting Goods, Inc
06.2010 - 07.2011

Manager Trainee/Store Manager in Training

Olympia Sports
06.2006 - 05.2010

Esthetics Program -

Mitchell’s Academy

General Studies -

Silver Creek High School

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Nichole Beebe