Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nichole Betz

Lacey,WA

Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.


Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Janitorial Cleaner

A1 PERFORMANCE
05.2023 - Current
  • Empties trashcans and transports waste to collection areas.
  • Handles equipment, chemicals, and materials properly and with caution.
  • Cleans, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
  • Uses time management and efficient cleaning methods to meet deadlines.
  • Researches and learned optimum cleaning techniques and materials and deployed best methods to protect surfaces.
  • Cleans and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleans and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleans and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Removes trash, debris and other waste materials from premises.
  • Confirms all cleaning tools and equipment were stored properly after use.
  • Provides assistance to other staff members with cleaning of difficult areas.

Egg Packer

Stiebrs Farms
10.2022 - Current
  • Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
  • Communicated with supervisors regarding any issues with packaging process.
  • Utilized safety equipment and gear while packaging food items.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Lifted, moved and organized large boxes of food to transport to and from storage.
  • Kept records accurate and current by documenting movements in company system.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded and unloaded pallets of food to receive and ship deliveries.
  • Cleaned and maintained production area and equipment

( Disassembles parts of the processing equipment, sanitizes them, and reassembles them. Washes and sanitizes all processing equipment, meeting or exceeding USDA standards. Washes floors, walls, and equipment. Performs other duties )

  • Monitored packaging machinery to make needed adjustments.

PCA Personal Care Assistant Spinal Cord Injury

Self-employeed
06.2018 - 07.2021
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Caregiver Mental Disorder

PAM Group Home
02.2010 - 11.2019
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Customer Service Cashier

Earthquake Burgers
09.2010 - 09.2018
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Utilized various software applications to process customer orders.
  • Operated cash register to record transactions accurately and efficiently.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Lifted up to 50 pounds at once and used forklift to move heavier loads.

Education

High School Diploma -

Emerald Ridge High School
Puyallup, WA

Human Development

Pierce College
Puyallup, WA

Skills

  • Problem Solving
  • Safety Compliance
  • Time management and prioritization
  • Customer Service
  • Home/ Facility Care

Certification

Food Handlers, CPR, HCA, Developmentally Disabled courses completed through WA STATE

Timeline

Janitorial Cleaner

A1 PERFORMANCE
05.2023 - Current

Egg Packer

Stiebrs Farms
10.2022 - Current

PCA Personal Care Assistant Spinal Cord Injury

Self-employeed
06.2018 - 07.2021

Customer Service Cashier

Earthquake Burgers
09.2010 - 09.2018

Caregiver Mental Disorder

PAM Group Home
02.2010 - 11.2019

High School Diploma -

Emerald Ridge High School

Human Development

Pierce College
Nichole Betz