Nichole Blood

Clearfield

Summary

Detail-oriented healthcare professional with experience in pharmacy operations and high-volume customer service environments. Proven ability to maintain accuracy, efficiency, and regulatory compliance while delivering compassionate patient care. Quick learner with strong technical aptitude and excellent communication skills with a track record of success in fast-paced settings.

Overview

years of professional experience

Certification

Work History

Pharmacy Technician

Smith's Pharmacy

Kaysville, UT

06.2022 - Current

Worked on the job as a tech-in-training while completing Pharmacy Technician Certifications
Process and fill 150+ prescriptions daily while maintaining a 99.8% accuracy rate
Manage inventory of 2,000+ medications
Operate pharmacy management systems to maintain patient records and process insurance claims
Communicate with healthcare providers to verify prescriptions and resolve discrepancies
Provide clear, compassionate patient support and medication guidance
Assist pharmacists with medication preparation in accordance with established protocols
Ensure strict compliance with HIPAA regulations and pharmacy safety standards
Complete continuing education to remain current with pharmaceutical practices and regulations

Barista (Assistant Manager)

Starbucks

Kaysville, UT

05.2018 - 06.2022

Prepared and served specialty beverages daily in a high-volume café
Demonstrated in-depth knowledge of coffee origins, brewing techniques, and seasonal menus
Operated and maintained professional espresso machines and brewing equipment
Trained and onboarded new baristas on drink preparation, POS systems, and customer service standards
Managed opening procedures, including inventory counts and equipment calibration
Built a loyal customer base through personalized service and drink customization

Education

Certified Pharmacy Technician (CPhT) -

Pharmacy Technicians University (PTU)

07.2024

High School Diploma - undefined

Davis High School

Kaysville, Utah

01.2018

Skills

Technical: Prescription processing, pharmacy software (EPRN)
Equipment: Automated dispensing systems (Parata), pharmaceutical counting tools
Interpersonal: Patient education, customer service, team collaboration, conflict resolution

Administrative: Inventory management, insurance processing, record-keeping, scheduling
Compliance: HIPAA regulations, pharmacy safety protocols, quality assurance