Nichole Boles
Rogers,OH
Summary
Driven by a results-focused approach, I leveraged my expertise in machine operation and problem-solving at Premier Pan to enhance safety and efficiency, significantly contributing to project completion and quality control. My tenure at VXI Global Solutions LLC honed my outbound sales and objection handling skills, boosting client base growth through strategic cold-calling and sales tactics.
Overview
13
13
years of professional experience
Work History
Press Operator
Premier Pan
08.2018 - 07.2024
- Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
- Followed safety protocols to reduce operating risks on press machinery.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
- Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
- Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
- Performed thorough inspections of printed materials to guarantee consistent quality and adherence to client specifications.
- Maintained accurate records of completed jobs, including relevant data such as run times, material usage, and any issues encountered during production runs.
- Followed company policies and OSHA requirements to maintain work safety.
- Reviewed work orders to determine materials needs, where to make cuts and how to complete high-quality products in line with specifications.
- Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
- Promptly removed completed loads from press.
Outbound Sales Telemarketer
VXI Global Solutions LLC
03.2012 - 08.2018
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Asked pertinent questions to understand customer requirements.
- Exceeded personal sales goals regularly, contributing significantly to the success of the team as a whole.
- Handled objections skillfully, guiding potential customers towards informed decisions about products or services offered.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
Inbound/Outbound Telemarketer
InfoCision
05.2011 - 03.2012
- Increased customer satisfaction by addressing inquiries and resolving issues promptly.
- Made [Number] cold calls per day resulting in client base growth by [Number]%.
- Cold called over [Number] potential customers per day to help with marketing efforts and increase sales.
- Maintained a high call volume to maximize outreach efforts and drive results.
- Overcame objections from potential clients by confidently addressing concerns and providing relevant information.
- Managed customer accounts efficiently, ensuring timely follow-ups for continued business relationships.
Education
High School Diploma -
Springfield Local High School
New Middletown, OH06.2003
No Degree - Medical Occupations
Mahoning County Career And Technical Center
Canfield, OH06.2003
Skills
- Machine Operation
- Quality Control
- Production Monitoring
- Press troubleshooting
- Safety Management
- Waste Reduction
- Attention to Detail
- Machine Start-Up and Shut-Down
- Material Handling
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Multitasking
- Goal-Oriented
- Email Communication
- Target Achievement
- Objection handling
- Call Control
- Sales Strategies
- Appointment Setting
- Cold-calling
- Outbound Sales
- Closing Techniques
- Upselling strategies
- Medical Terminology
- Positive Attitude
- Medical Reception
- HIPAA Regulations
- Managing patient records
- Office Administration
- Phone and Email Etiquette
- Patient Scheduling
- Appointment management
- Patient Registration
Timeline
Press Operator
Premier Pan
08.2018 - 07.2024
Outbound Sales Telemarketer
VXI Global Solutions LLC
03.2012 - 08.2018
Inbound/Outbound Telemarketer
InfoCision
05.2011 - 03.2012
High School Diploma -
Springfield Local High School
No Degree - Medical Occupations
Mahoning County Career And Technical Center