Nichole Boyett
Coupeville,WA
Summary
Productive Materials Manager possessing excellent documentation, problem-solving and multitasking abilities. Hardworking individual with over 20 years of experience identifying operational requirements, researching new and old materials and assessing usability of materials. In-depth knowledge of supply chain management and materials management protocols and procedures. Committed to collaborating with diverse cross-functional teams to maximize employee engagement and meet corporate objectives while supporting hard sales forecasts and inventory planning.
Overview
31
31
years of professional experience
Work History
Manager Materials Management
WhidbeyHealth Medical Center
01.2022 - Current
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Conducted regular audits of material usage, identifying opportunities for improvement.
- Achieved cost savings by consolidating material purchases and leveraging bulk buying.
- Addressed and resolved material shortages without impacting production timelines.
- Streamlined procurement processes for faster order fulfillment and improved supplier relationships.
- Managed a team of warehouse staff, ensuring proper training, adherence to safety protocols, and optimal productivity levels.
- Collaborated with cross-functional teams to identify opportunities for cost savings and process improvement in materials management.
- Collaborated with internal stakeholders to create timely and accurate purchase orders.
- Scrutinized purchasing data to identify areas for improvement and cost savings.
- Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
- Hired and trained purchasing staff to improve effectiveness of purchasing operations.
- Identified opportunities to reduce lead times and improve inventory management.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Managed subordinates and gave directives, drafted schedules and comprehensively evaluated performance.
Purchasing Clerk
WhidbeyHealth Medical Center
06.2021 - 01.2022
- Placed orders when product levels were running low.
- Ensured accuracy of purchase orders, minimizing errors and delays in deliveries.
- Streamlined purchasing processes for increased efficiency in order processing and delivery times.
- Tracked delivery status of outstanding purchase orders, providing updates to relevant departments as needed.
- Managed invoice discrepancies by effectively communicating with vendors to resolve issues in a timely manner.
- Kept meticulous records of orders in computer system using Meditech.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained complete documentation and records of all purchasing activities.
Patient Registrar
WhidbeyHealth Medical Center
11.2018 - 06.2021
- Coordinated with nursing staff to process and direct patients to appropriate departments
- Imaged and scanned patient and registration documentation into electronic patient records.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
- Acted as a liaison between patients and healthcare providers, resolving any concerns related to scheduling, insurance, or other administrative matters.
- Contributed to a positive patient experience by providing exceptional customer service and addressing any concerns or questions throughout their visit.
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Maintained up-to-date knowledge of hospital policies, procedures, and insurance requirements to provide accurate information to patients during registration.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Followed up on missed appointments with patients to reschedule and promote continuity of care.
- Gathered demographic and insurance information to register patients for medical appointments.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.
Store Owner
Whidbey's Healthy You
01.2018 - 12.2021
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
- Interacted well with customers to build connections and nurture relationships.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
Administrative Office Manager
Island Prosthetics & Orthotics, Inc
07.2010 - 11.2018
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Oversaw budgeting process, ensuring accurate financial reporting and adherence to established guidelines.
- Created new employee handbook, IT policies and disaster recovery procedures.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
- Updated reports, managed accounts, and generated reports for company database.
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Managed hiring process from job posting to onboarding, ensuring top talent acquisition for key positions.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Negotiated and executed contracts on behalf of department.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Conducted performance evaluations, providing constructive feedback to employees for continuous improvement efforts.
Barn Manager
Applied Technical Services, Inc/George Hamilton
03.2008 - 05.2010
- Managed daily barn operations, ensuring efficient workflow and optimal use of resources.
- Enhanced overall facility cleanliness with thorough sanitation processes and regular inspections.
- Monitored overall health and well-being of 6 horses, paying attention to signs of concern.
- Utilized disinfectant solutions, brushes, shovels and water hoses to thoroughly clean stalls and pens.
- Enhanced wellbeing of horses with regular, structured exercise routines tailored to each horse's fitness level.
- Coordinated scheduling for veterinary visits, farrier appointments, and other essential services to maintain equine health and wellbeing.
Inventory Supervisor
C&D Zodiac Aerospace
01.2007 - 06.2007
- Monitored customer return shipments and communicated damages to manufacturer.
- Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
- Supervised inventory control personnel to support correct goods management and achievement of performance goals.
- Led and supervised inventory team, conducting training and setting appropriate schedules.
- Oversaw purchase orders and data entry regarding shipped and received shipments.
Supervisor
Labels Plus
01.2000 - 12.2006
- Established clear priorities and production quality standards.
- Achieved on-time shipments goal by empowering employees to continued success.
- Resolved issues quickly to maintain productivity goals.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Implemented policies and standard operating procedures for continuous improvement.
- Cultivated professional working relationships with peers and supervisors.
- Supervised ongoing daily production phases.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Insurance Customer Service Representative
State Farm
09.1998 - 09.1999
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Responded to customer requests for products, services, and company information.
- Documented customer interactions and transactions for accurate, up-to-date records.
- Assisted clients in filing claims, coordinating with adjusters to expedite the process and secure fair settlements.
- Processed insurance policy cancellations and renewals quickly to meet call time targets.
- Fostered strong relationships with clients, providing personalized service and assistance on various insurance products.
Manager
Martha Lake Electronics
03.1997 - 09.1998
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Kept detailed records of inventory, orders and repairs to document updated inventory stock and completed work.
- Oversaw efficient inventory stocking and supply rotation.
Cash Manager
Office Depot Inc
01.1997 - 03.1997
- Established strong relationships with banking partners, leveraging expertise to enhance overall cash management capabilities.
- Provided regular updates to senior management on cash management activities, progress against targets, and areas of potential risk or opportunity.
- Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
- Supported branch operations by conducting regular audits of cash drawers and vaults, ensuring accuracy and compliance.
- Reduced errors with effective management of cash drawer, ensuring timely deposits and withdrawals.
- Collaborated with team members to maintain a secure work environment, implementing loss prevention measures as necessary.
- Complied with established internal controls and policies.
- Upheld strict record-keeping standards, meticulously documenting all transactions and maintaining a clean audit trail.
- Ensured seamless customer experience through accurate processing of large volume cash transactions during peak hours.
- Expedited end-of-day closing procedures with organized documentation and efficient balancing of accounts.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Manager
Ivars Restaurants
06.1996 - 01.1997
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Manager
Subway
11.1994 - 05.1996
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Cross-trained existing employees to maximize team agility and performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Manager
Dairy Queen
02.1994 - 11.1994
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Certificate - Medical Billing
Everett Community College
Everett, WA 01-2012
No Degree - General
Skagit Valley College
Mount Vernon, WA01-1993
High School Diploma -
South Whidbey High School
Langley, WA06-1992
Skills
- Materials Management
- Purchase Orders
- Process Improvement
- Team Leadership
- Staff Training
- Supplier Relationship Management
- Shipment Scheduling
- Materials Planning
- Procurement expertise
- Inventory Management
- Material negotiation
- Procedure Implementation
- Vendor Sourcing
- Cost Assessments
Timeline
Manager Materials Management
WhidbeyHealth Medical Center
01.2022 - Current
Purchasing Clerk
WhidbeyHealth Medical Center
06.2021 - 01.2022
Patient Registrar
WhidbeyHealth Medical Center
11.2018 - 06.2021
Store Owner
Whidbey's Healthy You
01.2018 - 12.2021
Administrative Office Manager
Island Prosthetics & Orthotics, Inc
07.2010 - 11.2018
Barn Manager
Applied Technical Services, Inc/George Hamilton
03.2008 - 05.2010
Inventory Supervisor
C&D Zodiac Aerospace
01.2007 - 06.2007
Supervisor
Labels Plus
01.2000 - 12.2006
Insurance Customer Service Representative
State Farm
09.1998 - 09.1999
Manager
Martha Lake Electronics
03.1997 - 09.1998
Cash Manager
Office Depot Inc
01.1997 - 03.1997
Manager
Ivars Restaurants
06.1996 - 01.1997
Manager
Subway
11.1994 - 05.1996
Assistant Manager
Dairy Queen
02.1994 - 11.1994
Certificate - Medical Billing
Everett Community College
No Degree - General
Skagit Valley College
High School Diploma -
South Whidbey High School
Similar Profiles
ASHLEY BROWNING PA-CASHLEY BROWNING PA-C
Physician Assistant, Urgent Care at WhidbeyHealth Medical CenterPhysician Assistant, Urgent Care at WhidbeyHealth Medical Center
Kaitlin RoseKaitlin Rose
Hospice Medical Social Work Intern at WhidbeyHealth Medical CenterHospice Medical Social Work Intern at WhidbeyHealth Medical Center
A N G E L E J D E N N E NA N G E L E J D E N N E N
HIM Technician at WhidbeyHealth Medical CenterHIM Technician at WhidbeyHealth Medical Center