Nichole Bruce
Lakewood,CO
Summary
Dynamic professional with a proven track record in payroll processing and financial planning, honed at the Department of Interior. Demonstrates strong attention to detail and exceptional problem-solving skills, ensuring high-quality outcomes. Skilled in enhancing customer service, leading to customer loyalty.
Possesses foundational knowledge of payroll systems and proficiency in data entry and basic accounting principles. Committed to ensuring precise and timely payroll management to support organizational efficiency and employee satisfaction.
Country of Citizenship: United States of America
Veteran's Peference: No
Highest Grade: G5S1
Availability: Job Type: Permanent
Work Schedule: Full Time
Desired Location: US - CO- Denver
Overview
15
15
years of professional experience
Work History
Payroll Clerk
Department of Interior
11.2024 - Current
- Successfully manages a bi-weekly payroll for multiple government agencies
- Verifies clients time sheets, work hours and correct use of pay codes
- Computes wages based on annually salary, locality tax, Duty Station, FLSA and Time/money awards
- Inputs garnishments, Fringe Benefits, IRS Lock in Letters, and saving allotments
- Audits, adjusts and certifies leave records
- Serves as point of contact for clients of agencies regarding wages, deductions and taxes while handling confident information and upholding data protection policies
- Completes all assigned data entry tasks with in required timeframe while maintaining a high level of quality and accuracy
- Provides technical and administrative support to my team to ensure efficient operations of the office.
Bar Manager
Holiday Inn
02.2022 - 12.2024
- Trained and managed staff to create a cohesive and collaborative atmosphere for optimal service.
- Analyzed consumption trends to optimize product selection and minimize excess stock.
- Took monthly inventory and conducted regular audits as well as weekly orders to ensure stock levels were in line with projected demand
- Enhanced guest experiences by training staff in personalized service techniques and active list
- Monitored revenue and expenses by implementing budgeting practices and cost control measures.
- Closed out cash register and prepared cashier report at close of business.
General Manager
Little Pub Company
08.2015 - 01.2022
- Created a culture of accountability for improved team cohesion and morale in a high stress work environment.
- Implemented and developed training programs to improve staff performance and customer service
- Prepared and updated job descriptions and job specifications
- Created and posted job ads, scheduled interviews, managed pre-employment screenings, entered new hire information and recorded terminations
- Managed budgeting and cost controls to reduce overhead by doing inventory weekly.
- Strengthened vendor relations and negotiated deals that led to cost reduction in inventory spending
- Optimized scheduling to match business flow and decrease labor costs.
- Boosted customer service ratings and enhanced customer loyalty through personalized service approaches leading to repeat customers
Bartender Trainer
Yard House Restaurant
04.2010 - 08.2015
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
- Promoted a culture of teamwork among bartenders by organizing regular collaboration meetings and fostering open communication channels.
Education
High School Diploma -
Long View High School
Lakewood, CO05-2004
Skills
- Data entry and Analysis
- Payroll processing/ Payroll discrepancies
- Microsoft Word,Excel, Google, Power Point and Adobe proficiency
- Strong Attention to Detail
- Excellent Communication and Problem Solving Skills
- Extremely Organized, Great with time management ,Can Multi Task and take Directions
- Budget and Financial Planning
- Stong initiative and Solid judgment abilities
Timeline
Payroll Clerk
Department of Interior
11.2024 - Current
Bar Manager
Holiday Inn
02.2022 - 12.2024
General Manager
Little Pub Company
08.2015 - 01.2022
Bartender Trainer
Yard House Restaurant
04.2010 - 08.2015
High School Diploma -
Long View High School
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