Nichole Bruckman
Chesapeake,VA
Summary
Achievements include bringing in new clients and consistently achieving budget and schedule demands with a hands-on and detail-oriented approach. Excellent communication, relationship-building and problem-solving abilities paired with a superior work ethic and forward-thinking mentality.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Project Manager
JD Wiggins Inc.
03.2020 - 06.2024
- Held construction progress and regular status meetings with project team.
- Scheduled workforce needs with superintendents and allocated company resources to meet project requirements.
- Managed construction schedules to achieve adequate project labor coverage.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Led quality assurance operations to increase efficiency and reduce project gaps.
- Increased customer satisfaction ratings by resolving all issues professionally.
- Put together estimates, specifications and other project documents.
- Obtained building and specialty permits from local jurisdictional agencies.
- Formulated quality assurance and safety standards to comply with construction plans.
- Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
- Produced regular project update reports for senior business leadership.
- Consulted with clients to define objectives and develop scopes.
- Verified completed projects met approved time, quality, and cost estimates.
Bartender
Olde Towne public house
09.2018 - 02.2020
- Served high customer volumes during special events, nights, and weekends.
- Completed requisitions to maintain required stock par levels.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Built relationships with vendors to manage orders and negotiate costs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Assisted with inventorying beverage stock and bar supplies.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Bartender/Manager of Operations
The Tailgate Sports Pub
10.2015 - 05.2018
- Responsible for establishment and coordination of weekly meetings with distribution representatives to discuss current needs of the business
- In charge of preparing requisitions and purchase orders for products
- Representing the company in negotiating contracts and policies with suppliers
- Responsible for recruitment of new staff
- Review resumes and perform interviews of potential new employees
- Provide training to new employees of policies, procedures, expectations and values of the company
- Perform evaluations employees performance and provide feedback on areas of improvement
- Responsible for flow of work between kitchen and wait staff
- Performed weekly payroll for employees and provided material expenditures to management for final approval
- Lead team member on promotional events, menus, and flyers, designing and distributing for advertisement
- Performed routine inventory counts to ensure sufficient supplies to meet demands
- Responsible for ensuring proper money count reports, identifying shortages and documenting in budget log
- Ensured proper industry health and safety standards were upheld by staff
- Trained and guided team members to maintain high productivity and performance metrics.
- Knowledgeable of health codes enforced by applicable organizations.
Food and Beverage Manager
Tavern On Main Street
04.2009 - 04.2015
- Resolved customer complaints involving food or beverage quality and service.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
Office Manager
Ac Pocono Refrigeration HVAC
07.2001 - 08.2009
- Aligned with local insurance companies on needs of customers in the area so that the company may better serve when needs arise
- Updated reports, managed accounts, and generated reports for company database.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
Education
Diploma - General
Pleasant Valley High School
Brodheadsville, PAAssociate of Applied Science - Business Administration And Management
Tidewater Community College
Norfolk, VA06.2025
Skills
- OSHA Safety Requirements
- Contract Terms Interpretation
- Client Requirements
- Training Junior Team Members
- Microsoft Office
- Dropbox Cloud Storage
- Contract Coordination
- Monitor Construction Quality
- Project Leadership
- Subcontractor Relations
Additional Information
- #readytowork , Willing to relocate: Anywhere
Timeline
Project Manager
JD Wiggins Inc.
03.2020 - 06.2024
Bartender
Olde Towne public house
09.2018 - 02.2020
Bartender/Manager of Operations
The Tailgate Sports Pub
10.2015 - 05.2018
Food and Beverage Manager
Tavern On Main Street
04.2009 - 04.2015
Office Manager
Ac Pocono Refrigeration HVAC
07.2001 - 08.2009
Diploma - General
Pleasant Valley High School
Associate of Applied Science - Business Administration And Management
Tidewater Community College
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