Nichole Campbell
Pearland,TX
Summary
Dedicated and seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
15
15
years of professional experience
Work History
Practice Manager
Texas Children's Pediatrics
2022.07 - 2024.01
- Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
- Improved practice revenue through effective financial management and strategic cost reductions.
- Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
- Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
- Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Reduced employee turnover by implementing competitive compensation packages and creating a supportive work atmosphere.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Collaborated with marketing teams to develop promotional materials that effectively highlighted the practice''s unique offerings.
- Oversaw facility maintenance projects, ensuring a safe and comfortable environment for both patients and staff members.
- Identified opportunities for additional services or expansion within the practice based on market research analysis.
Clinical Supervisor
Texas Children's Pediatrics
2019.08 - 2022.07
- Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Developed a comprehensive clinical training program for new hires to ensure consistent quality of care.
- Streamlined documentation processes, reducing administrative workload for clinicians and improving efficiency.
- Increased client satisfaction by fostering a supportive and empathetic therapeutic environment.
- Managed caseloads effectively, ensuring timely assessments, treatment planning, and progress monitoring.
- Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Implemented performance improvement initiatives focused on enhancing client experience and service quality.
Clinical Nurse Manager
Pearland Pediatrics And Sports Medicine
2014.07 - 2019.08
- Supervised, directed and motivated high-quality performance from nursing staff.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Established and continuously optimized unit schedules and individual work assignments.
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to catch and address new concerns.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Educated patients and caregivers on healthcare protocols and processes.
- Managed 10 nurses in clinical unit handling needs of pediatric patients.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Strengthened training and nursing knowledge by taking part in continuing education programs and managerial workshops.
- Audited charts daily and reviewed all clinical documents to verify accuracy and completeness, progress towards core measurable targets and completion of appropriate patient health education.
Travel Nurse
Trustaff Inc.
2013.01 - 2014.07
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
Clinical Nurse Manager
CCOH-Correctional Division
2009.06 - 2013.03
- Performed head-to-toe physical assessments, prioritizing treatment and delegating assignments to maintain patient flows.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
- Conducted rounds with physicians, advising physicians on patients' conditions and assisting in coordinating diagnostic testing and follow up appointments to achieve optimal patient outcomes.
- Reviewed charts weekly to complete quality control checks.
- Orchestrated and directed care services to drive optimal health outcomes.
- Coordinated departmental operations according to administrative, legal and medical guidelines.
- Continuously saught opportunities to improve patient care, outcomes and nursing staff performance.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Responded to behavioral and medical crises codes.
Education
Associate of Arts - Nursing
Pickaway-Ross Career And Technology Center
Chillicothe, OH2009
Skills
- Staff assignments
- Utilization review
- Quality assurance
- Electronic charting expertise
- Intravenous therapy
- Well visit procedures
- Data entry
- Chronic disease management
- Preventative health
- Medication administration
- Strong clinical judgment
- EMR / EHR
- Patient and family advocacy
- Patient consultation
Timeline
Practice Manager
Texas Children's Pediatrics
2022.07 - 2024.01
Clinical Supervisor
Texas Children's Pediatrics
2019.08 - 2022.07
Clinical Nurse Manager
Pearland Pediatrics And Sports Medicine
2014.07 - 2019.08
Travel Nurse
Trustaff Inc.
2013.01 - 2014.07
Clinical Nurse Manager
CCOH-Correctional Division
2009.06 - 2013.03
Associate of Arts - Nursing
Pickaway-Ross Career And Technology Center
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