Nichole Carpenter
Montrose,WV
Summary
Dynamic Property Manager with a proven track record at Laurel View Apartments, excelling in tenant relations and occupancy management. Expert in property inspections and payment collection, I have successfully increased occupancy rates while ensuring compliance with regulations. My exceptional communication skills foster positive landlord-tenant relationships, enhancing overall tenant satisfaction.
Overview
17
17
years of professional experience
Work History
Property Manager
Laurel View Apartments/Management Agent -Woodlands Development Group
06.2025 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Property Manager
Laurel View Apartments/ Management Agent - California Commerical Investment Group
03.2021 - 08.2025
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
Property Manager
Laurel View Apartments/Management Agent -Good Samaritan Society
02.2009 - 03.2021
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Education
Psychology / Family Studies
Alderson Broaddus College
Philippi, WV05-2008
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Staff management
- Leasing and sales
- Tenant relations
- Lease renewals
- Exceptional oral and written communication skills
- Eviction procedures
- Occupancy management
- Vendor management
- Multi-family property management
Timeline
Property Manager
Laurel View Apartments/Management Agent -Woodlands Development Group
06.2025 - Current
Property Manager
Laurel View Apartments/ Management Agent - California Commerical Investment Group
03.2021 - 08.2025
Property Manager
Laurel View Apartments/Management Agent -Good Samaritan Society
02.2009 - 03.2021
Psychology / Family Studies
Alderson Broaddus College
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